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FY2017 PROPOSED BUDGET

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Washington Metropolitan Area Transit Authority<br />

Proposed <strong>FY2017</strong> Budget<br />

Chapter 3<br />

FY2016 Highlights and Major Accomplishments<br />

• Metrobus continued its successful State of Good Operations (SOGO) program to better connect<br />

communities through enhanced bus service, improving on time performance, reliability, and<br />

customer satisfaction, within budgeted resources.<br />

• Metro also added new buses with low floors for better access and hybrid technology<br />

• Bus On-Time Performance improved to over 78 percent in FY2016, and Bus Fleet Reliability,<br />

measured by Mean Distance between Failures, has improved to 6,853 in FY 16.<br />

• Safety - Two percent (2%) reduction in OSHA reportable injuries, installed an additional 58<br />

Operator barriers bringing us up to 236 in the system. Completed third party Metrobus<br />

passenger hazard assessment of bus interior passenger safety features. Third party assessment<br />

of Chevrons to reduce rear end collisions. Participated in task group to develop a MOU to<br />

implement Metrobus close call program. Developed and awarded a contract to have a third<br />

party assessment of fire risk on all new bus fleets. Installed 343 MGM eStroke brake monitors,<br />

this monitors brake over stroke and dragging brake conditions.<br />

• Service Quality – conducted post-delivery first article inspections for 3 new bus deliveries;<br />

21 60’ Hybrid electrics, 164 40’ CNG’s, and 110 40’ Hybrid electrics. Completed 71 midlife<br />

overhauls. Introduced and managed in excess of 16 fleet reliability campaigns performed by<br />

both internal and external staff. Implement increased contract bus cleaning by performing two<br />

major cleanings per month at the intercity bus divisions.<br />

• Environmental Sustainability - completed 181 refrigerant conversions (R22 to R407c).<br />

Completed installation of 91 electric fan conversions. Contracted with New Flyer for the<br />

delivery of one (1) all electric bus.<br />

• People and Assets – YTD expended 7,414 hours of technical training for staff, with 2,274<br />

seats filled representing a 69 percent fill rate, and 35 basic curriculums being offered.<br />

Management training (Refreshing the Leader Within) 168 of 416 complete.<br />

III-48

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