FY2017 PROPOSED BUDGET

Washington Metropolitan Area Transit Authority
Proposed FY2017 Budget
Chapter 3
Below are examples of specific actions outlined in the Bus Services Business Plans:
• Reduce Employee Injury rate through the use of pro-active safety programs, investigation into
all cases of injury and counseling of employees with multiple injuries.
• Minimize customer injuries through continuous training, service adjustments to maintain
schedules and working with jurisdictions to improve traffic conditions.
• Continue improvement of the Priority Corridor Network (PCN) corridors and other services,
remaining within budget to continue to improve on-time performance (OTP) to reach Metro’s
goal of 79 percent OTP.
• Be fiscally responsible and maintain operating expenses within budget and continue a high
level of expenditure of capital funds to support the overall goals of improving customer service.
• Continue customer communication efforts with bus operators to improve their skills, reduce
complaints and minimize assaults.
• Work proactively with Human Resources to fill vacancies to minimize overtime and to ensure
that all work elements are done in a timely fashion.
Bus Services Business Plans focus on actions for the provision of safe, efficient and reliable
service. The actions and measures in their business plan aim to positively influence the following
GM/CEO’s Business Plan performance measures:
• Employee Injury Rate
• Customer Injury Rate
• Bus On-Time Performance
• Customer Commendation/Complaint Rate
• Capital Funds Invested
• Operating Expense on Budget
• Number of Positions Filled
New To FY2017
• Thirteen (13) FTA – Safety Management Inspection (SMI) Corrective Action Plans (CAPs).
• Manage completion of five year non-revenue vehicle procurement (FY17 - 21) with the
delivery of 177 vehicles by the end of FY 2017; which also ensures long-term capital
replacement program adherence.
• Implemented the rollout of the new yard management/dispatching function at Bladensburg
division to enhance on-time dispatch of revenue fleet. The remaining eight bus divisions to be
completed by the end of CY2016.
• Reduce GHG emissions for bus revenue fleet in FY's16/17/18 with tracking based on three
measures of intensity against a 2009 baseline, including GHG emissions per vehicle mile;
GHG emissions per passenger mile and GHG emissions per revenue hour as measured through
CO2e displacements.
• Introduce first 40 foot battery powered bus manufactured by new flyer in the summer of
CY2016. Pilot program operated out of the western division to evaluate the feasibility of this
technology to be used in our operating profile (this is a zero emissions vehicle).
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