FY2017 PROPOSED BUDGET

Washington Metropolitan Area Transit Authority
Proposed FY2017 Budget
Chapter 3
Departmental Details
The following information in this chapter summarizes the budgeted resources necessary to deliver
on Metro departments’ committed actions in support of the Authority-wide Strategic Goals and in
fulfillment of the GM/CEO’s Business Plan. Metro’s Business Planning process provides the
framework for aligning employees’ day-to-day activities with organizational goals. These plans
help align employee actions with the departmental business plans, which in turn, support the
GM/CEO business plan.
Business plans are structured and orientated to the department (not enterprise) level with one‐tothree
year horizons and, annual assessments. The Proposed FY2017 operating and capital budget
allocates resources to key business plan priorities and actions including:
Goal 1: Build and Maintain a Premier Safety Culture and System
• NTSB Recommendations and Safety Management Initiatives (SMI) requirements
• Employee Fatigue Management Plan
• Confidential Close Call Reporting System
• Safety and Security Awareness and Response
Goal 2: Meet or Exceed Customer Expectations by Consistently Delivering Quality Service
• Customer Care Program
• Fare Payments Program
• Metrobus Service Improvements
o State of Good Operations, Priority Corridor Network, Better Bus Initiatives
• Metrorail Service Improvements
o 7000 Series Railcar Delivery and Acceptance Testing
o Automatic Train Control
o Escalator and Elevator Reliability
o Proactive Public Participation Plan
Goal 3: Improve Regional Mobility and Connect Communities
• Silver Line Phase II Preparation
• Metroway Bus Rapid Transit Expansion
• Bus Stop and Pathways Accessibility
• Momentum Advancement – Metro 2025
• Connect Greater Washington – The Regional Transit System Plan
Goal 4: Ensure Financial Stability and Invest in our People and Assets
• Financial Management Reforms
• Capital Funding Agreement
• Human Capital Plan
• Transit Asset Management
• Collaborative Risk Management
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