2009 Performance Accountability Report Vol. 2 - Maryland Higher ...

center. Last year the three-year old Skilled Trades Center reached course enrollments of over
2000.
Technology Services
In the last few years, the college has been striving to bring its business procedures, operational
mechanisms and data processing into the 21 st Century by acquiring the state-of-art
Datatel/Colleague Enterprise Resource Planning (ERP) system. The college is happy to
announce that during fiscal year 2009, the work of Technology Services, Administrative
Services, Academic Affairs, Student Services Workforce Development/Continuing Education
and the President’s Office succeeded in implementing 75 percent of this ERP, completing the
installations needed to support all essential student and employee services. Highlights of the
work accomplished in 2009 included: development of a user-friendly reporting system enabling
the efficient production of state mandated reports and data collections, ready access for key users
to customized operational reports for decision-making purposes; the reengineering of critical
business processes to improve operational efficiency; the foundation for the Student Portal, the
gateway to the college’s intranet where students will have access to various systems; migration
of remaining mainframe applications and data so that the mainframe system can be shut down;
and finishing the migration from Novell to Microsoft Active Directory, a new environment
critical to supporting the new ERP system in an efficient manner. Also, by the end of the last
fiscal year two important Colleague function were brought to the point of implementation early
in the next cycle: the Colleague Advancement System and the Student Email System, the latter
giving students a college-issued Microsoft-based email account through which all formal
electronic correspondence between the college and the students will be transacted.
The new Colleague system has revolutionized the way business is conducted at the college. Most
college functions (student records, human resources operations including the hiring process,
facilities management, course/room scheduling and course registration, testing and grading and
course management, and many others) can now be accomplished easily online with the assist of
powerful databases and user-friendly screens.
Accessibility and Affordability
In 2008, the college’s unduplicated fiscal year credit enrollment slide ended with an increase of
147 from 17,693 in 2007 to 17,840 in 2008 (PAR Indicator 1 in the Data Report). Other
enrollment measures also suggest an improving trend. Looking at data on number of course
enrollments and total credit hours, the respective figures for partial FY 2009 (2009 summer term
data not yet available) are 63,676 and 201,819, 1.9% and 1.8% increases over the comparable
partial FY 2008 statistics.
In the meantime, non-credit enrollment continued to grow at a rate of around 1000 students per
fiscal year — from 23,382 in 2007 to 24,286, a headcount only 714 short of the college’s 2010
non-credit enrollment benchmark. Largely as a result of non-credit gains, the college’s joint
credit/non-credit enrollment now exceeds 40,000. As before, much of the recent growth in
WDCE enrollments traces to the college’s last year acquisition of County A.B.E., G.E.D., E.S.L.,
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