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2009 Performance Accountability Report Vol. 2 - Maryland Higher ...

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in FY<strong>2009</strong> and the college is now presented with the challenge of increasing services with<br />

limited resources to meet the general education needs of all service region citizens.<br />

Quality and Effectiveness: Student Satisfaction, Progress and Achievement<br />

Assessment and evaluation efforts have been increased at the college to support institutional<br />

effectiveness and ensure quality programs and courses. The college realizes that it is an integral<br />

part of the <strong>Maryland</strong> postsecondary system through Goal 1 of the <strong>2009</strong> State Plan and sets forth<br />

in pursuit of academic excellence in its new strategic plan. One of the college’s five strategic<br />

initiatives is: The College of First Choice, which states that the college will be the region’s first<br />

choice for education and training.<br />

The college achieved six out of fourteen benchmarks for this category. While all indicators are<br />

reviewed, only four out of seven indicators in this category presented new data findings: (9)<br />

Developmental completers after four years; (10) Successful-persister rate after four years; (11)<br />

Graduation-transfer rate after four years; and (12) <strong>Performance</strong> at transfer institutions.<br />

The 2004 cohort for analysis consisted of 352 students with 81% (286) of students needing<br />

developmental remediation at varying degrees. This cohort had 56 less students needing<br />

remediation than the previous 2003 cohort. While 170 students completed their developmental<br />

remediation in the 2004 cohort, the developmental completers’ rate (indicator 9) slightly<br />

declined by two percentage points to 37%. The 2004 cohort’s successful persister rate (indicator<br />

10), demonstrated improved performance and achieved two out of the four 2006 cohort<br />

benchmarks. While developmental completers did not achieve the successful persister rate<br />

benchmark, it did increase 7 percentage points to 83% from its previous cohort, moving closer to<br />

the 2006 cohort benchmark of 86%. The graduation-transfer rate after four years (indicator 11)<br />

for the 2004 cohort achieved two of the four 2006 cohort benchmarks, with improved<br />

performance noted in three out of four student groups (i.e. college ready, developmental<br />

completers, and all students). The college dedicates a full-time case manager to the<br />

Developmental Studies Program. Research has been conducted and program changes have been<br />

implemented to ensure appropriate course prerequisites, creation of new pathways to encourage<br />

student success and degree completion and an early alert system designed to ensure college staff<br />

and faculty are working with at-risk students. The college is also working with the public<br />

schools through the “Mapping Your Future” program to implement high school/college<br />

collaborative strategies to promote college readiness.<br />

In AY 2007-2008, the percentage of Chesapeake College transfers to <strong>Maryland</strong> public four-year<br />

colleges and universities with a cumulative grade point average (GPA) of 2.0 remained at 85%;<br />

however, the mean GPA demonstrated a slight decline from 2.80 in the previous year to 2.72.<br />

While transfer performance is not optimal, the college is closely monitoring this data through the<br />

<strong>Maryland</strong> Transfer Student System and Degree Information System. With increased efforts in<br />

course and program evaluation, increased discussions of best practices among faculty based on<br />

these efforts and increased course/instructional improvements to improve student learning, the<br />

college anticipates future improvement in transfer preparation and student success.<br />

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