2009 Performance Accountability Report Vol. 2 - Maryland Higher ...

Student Satisfaction, Progress and Achievement
The rate of developmental completers (Indicator 9) remained consistent from the previous year
(48%). This is consistent with our own internal evaluations of CCBC’s Title III initiatives to
strengthen the developmental education courses and services.
The tracking system for the Successful-Persister Rate continues to provide new insights into the
progress of particular groups of students. The students who started as needing developmental
courses and who then completed their developmental course work have continued to outperform
the College Ready Students on this metric.
The trends in Graduation-Transfer Rates (Indicator 11) are now showing little change for each of
the four categories of students that are included in the Performance Accountability Reports.
“College Ready” students, who enter CCBC without any developmental course requirements and
who attempt at least 18 credit hours, are now graduating or transferring within four years at a rate
of 55 percent. The Graduation Transfer Rates for those who started with developmental
education requirements and completed those courses was 49 percent.
CCBC’s Computer Assisted Program Planning (CAPP), a degree audit program that will assist
both Credit and CEED Students in tracking their progress towards obtaining an academic award
is now enabling students to track their progression through CCBC courses and the completion of
those courses. This new system assists students in the choice of subsequent courses appropriate
for their program of study and more efficiently guides them to their goal of earning a certificate
and/or degree.
During 2008, CCBC was the recipient of the MetLife Foundation Community College
Excellence Award. The college was awarded this honor due to “determined leadership,
innovative programming, and attention to outcomes that has led to clear improvements in
meeting the varied learning needs of low-income, first-generation, immigrant, and working
students.” The CCBC developmental education program is now one of the few community
college programs that are accredited by National Association of Developmental Education
(NADE). Although changes in freshman advising, course revisions and retention efforts in
developmental courses have not yet influenced CCBC’s Graduation-Transfer rates they are
expected to improve these rates prior to the benchmark target year of 2010. The number and rate
of completion of Developmental Education requirements has steadily increased from the cohort
starting in Fall 2000 (40%) to the most recent Fall 2004 Cohort (48%). Our new capability to
track particular categories of students has been recently cited in professional literature as a best
practice in providing feedback on how students succeed and where support needs to be directed.
Satisfaction of graduates with educational goal achievement (Indicator 7) has remained over 90
percent for the last decade. In the latest survey of fiscal year 2005 Graduates, conducted in spring
2006, 95 percent of the respondents expressed satisfaction with the help they had received from
CCBC.
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