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B2B Integration : A Practical Guide to Collaborative E-commerce

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134 <strong>B2B</strong> <strong>Integration</strong> — A <strong>Practical</strong> <strong>Guide</strong> <strong>to</strong> <strong>Collaborative</strong> E-<strong>commerce</strong><br />

business process so that it can be used by a BPM system. It defines the<br />

why (the goal of a business process), what (the activities/tasks that it<br />

involves, along with their input and output), who (who performs the<br />

activities and where the results go), where (the location — application,<br />

system, user — of the activities) and when (the order and timing of the<br />

activities) parameters of a business process.<br />

The BPM system included in a complete <strong>B2B</strong> integration suite<br />

provides a workflow manager or a workflow engine that works with the<br />

message broker <strong>to</strong> au<strong>to</strong>mate business processes.<br />

5.2.7. Roadmap <strong>to</strong> BPM<br />

Now that the basics of BPM have been discussed, it is time <strong>to</strong> understand<br />

how <strong>to</strong> achieve BPM within an organization. There are several logical<br />

steps that have <strong>to</strong> be followed sequentially. They are:<br />

Design and model<br />

Initially, the enterprise implementing BPM has <strong>to</strong> work <strong>to</strong>wards mapping<br />

existing business processes in the form of workflows, flowcharts or a<br />

combination with any other approach. This groundwork helps the<br />

company <strong>to</strong> identify the areas of wasted effort in traditional processes<br />

and hence represents opportunities for improvement in the process.<br />

As far as designing a new process goes, according <strong>to</strong> ebXML.org,<br />

there are four distinct stages involved (see Figure 9.10) as follows:<br />

1. Gather Requirements — The first step in designing a new business<br />

process is gathering requirements based on the statement of intent.<br />

Developing the statement of intent helps the business users in getting<br />

clarity about the scope and purpose of the business process. After<br />

the statement of intent has been prepared, users should start the<br />

process of gathering the requirements from all company departments<br />

involved in the concerned business process.<br />

2. Analyze Business Process and Business Information — Once the<br />

requirements are identified, the business analysts analyze all aspects<br />

of the business process so that it takes in the right input and<br />

produces the right output. Several entities including trading partners,

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