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B2B Integration : A Practical Guide to Collaborative E-commerce

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Components, Benefits, Challenges and Applications of <strong>B2B</strong> <strong>Integration</strong> 41<br />

2.4.12. Expensive<br />

<strong>B2B</strong>i implementation is an expensive process. The most basic <strong>B2B</strong>i<br />

solution, <strong>to</strong>gether with the expense of cus<strong>to</strong>mization, can cost upwards<br />

of $1.5 million. A substantial amount of money is also spent in EAI<br />

activities such as data cleansing, legacy-system and internal business<br />

process integration, which are prerequisites <strong>to</strong> <strong>B2B</strong>i.<br />

Forrester Research puts developmental costs at $1.5 million for a<br />

basic <strong>B2B</strong> site <strong>to</strong> more than $15 million for the most sophisticated<br />

sites, another $700,000 a year <strong>to</strong> keep up a basic site and up <strong>to</strong> $4<br />

million a year <strong>to</strong> run a high-end site.<br />

2.4.13. 24/7 availability of the system<br />

24/7 availability of real-time data in <strong>B2B</strong> applications, which is one of<br />

the key advantages of <strong>B2B</strong>i, is also one of its biggest challenges. In<br />

most companies, the data is exchanged and loaded through nightly<br />

batch processes. However, the logical expectation with <strong>B2B</strong>i is that the<br />

data is always available and can be accessed over the Internet. Companies<br />

can work around a data availability problem through data replication,<br />

but it is an expensive process. They have <strong>to</strong> make the business decision<br />

as <strong>to</strong> whether it is worth the expense of replicating data on a real-time<br />

basis, an hourly basis or through nightly batch cycles.<br />

2.5. <strong>B2B</strong>i-Enabled Applications<br />

The array of potential <strong>B2B</strong>i-enabled applications is vast and varies from<br />

industry <strong>to</strong> industry. In this book, we will be thoroughly discussing two<br />

critical <strong>B2B</strong>i-enabled applications: supply chain management and <strong>B2B</strong><br />

exchanges and collaborative networks, which are common <strong>to</strong> most<br />

industries.<br />

2.5.1. Supply Chain Management (SCM)<br />

Supply chain au<strong>to</strong>mation, which builds dynamic communities connecting<br />

the enterprise with cus<strong>to</strong>mers and suppliers, is one of the best <strong>B2B</strong>ienabled<br />

applications. <strong>B2B</strong>i uses Web-enabled technologies <strong>to</strong> join the

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