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B2B Integration : A Practical Guide to Collaborative E-commerce

B2B Integration : A Practical Guide to Collaborative E-commerce

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400 <strong>B2B</strong> <strong>Integration</strong> — A <strong>Practical</strong> <strong>Guide</strong> <strong>to</strong> <strong>Collaborative</strong> E-<strong>commerce</strong><br />

13.9.8. <strong>Integration</strong> with legacy systems<br />

Software agents provide an ideal mechanism for integrating legacy<br />

systems with new data systems. Agents are well suited <strong>to</strong> implement<br />

these middleware applications. They can be used <strong>to</strong> perform data translation<br />

and implement data systems interfaces that meet a wide variety<br />

of requirements. This is one of the key attributes of agent technology in<br />

au<strong>to</strong>mating <strong>B2B</strong> e-<strong>commerce</strong>, as dynamic <strong>B2B</strong> relationships involve<br />

exchange and interpretation of heterogeneous data.<br />

Agent technology can be used <strong>to</strong> produce a simple information agent<br />

by 'wrapping' any information source <strong>to</strong> allow it <strong>to</strong> conform <strong>to</strong> the<br />

communication conventions of an agent infrastructure. This allows for<br />

the interconnection and interoperation of multiple existing legacy systems.<br />

By building an agent wrapper around such systems, they can be<br />

interoperated in<strong>to</strong> an agent society.<br />

13.9.9. Enable privacy in <strong>B2B</strong> transactions<br />

<strong>B2B</strong> e-<strong>commerce</strong> has delivered several benefits <strong>to</strong> businesses, but it has<br />

also substantially increased the need for privacy protection of participating<br />

companies. Any person or company should not own privacy. It<br />

should be a standard feature with every computer, every <strong>B2B</strong> transaction.<br />

With the help of privacy agents, businesses can au<strong>to</strong>mate and<br />

implement a privacy policy based on defined parameters.<br />

Privacy agents enable companies <strong>to</strong>:<br />

• Adopt and implement a privacy policy that takes in<strong>to</strong> consideration<br />

the goals of a company's Website as well as the anxiety of consumers<br />

over sharing information online;<br />

• Give users choice and consent over how their personal information is<br />

used and shared; and<br />

• Put data security and access measures in place <strong>to</strong> safeguard, update<br />

and correct personally identifiable information.<br />

@YourCommand's unique intelligent agents that assure anonymity<br />

and privacy are an example of such agents.

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