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B2B Integration : A Practical Guide to Collaborative E-commerce

B2B Integration : A Practical Guide to Collaborative E-commerce

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Supply Chain Management (SCM) 421<br />

For instance, determining the level of production and inven<strong>to</strong>ry<br />

required <strong>to</strong> meet the end cus<strong>to</strong>mer demand is a critical function. In a<br />

collaborated supply chain, buyers and suppliers work jointly <strong>to</strong> derive<br />

sales forecast figures by sharing demand and supply forecasts and<br />

building production plans, based on that consolidated number.<br />

Collaboration requires sharing real-time information on:<br />

• Production schedules;<br />

• Design and fulfillment;<br />

• Procurement;<br />

• On-hand and in-transit inven<strong>to</strong>ry;<br />

• Demand forecasts and supply management; and<br />

• Manufacturing capacities.<br />

<strong>Integration</strong><br />

The SCM system of a company is functionally very closely linked <strong>to</strong><br />

the ERP and CRM system (see Figure 14.9). A <strong>B2B</strong>i-enabled supply<br />

Supplier<br />

Relationship<br />

Management<br />

Material<br />

Management<br />

Procurement<br />

Manufacturing<br />

Enterprise Resource Planning<br />

Production Fulfillment<br />

Warehouse<br />

Management<br />

Transportation<br />

Management<br />

Inven<strong>to</strong>ry<br />

Management<br />

Enterprise Resource Planning<br />

Supply Chain Management<br />

Cus<strong>to</strong>mer Relationship Management<br />

Order<br />

Management<br />

Distribution<br />

Logistics<br />

jj Sales<br />

:< Service<br />

: I Marketing<br />

Cus<strong>to</strong>mer<br />

Relationship<br />

Management<br />

Figure 14.9. — Relationship of SCM, ERP and CRM systems

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