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B2B Integration : A Practical Guide to Collaborative E-commerce

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Internet Security 299<br />

Message Authentication Codes (called MACs) is another mechanism<br />

for identifying users. A MAC is an authentication tag (also called a<br />

checksum) derived by applying an authentication scheme, <strong>to</strong>gether with<br />

a secret key, <strong>to</strong> a message. However, it is not foolproof, as the receiver<br />

can also generate these codes and misuse them.<br />

SIGNING ON THE DIGITAL LINE<br />

Williams Communications, an Oklahoma-based company, is an example<br />

of how digitally signed documents can streamline business<br />

processes.<br />

Much of the company's correspondence consisted of sensitive<br />

documents — from employee time sheets and performance reviews <strong>to</strong><br />

contracts and agreements with cus<strong>to</strong>mers and other companies. All<br />

these items required physical signatures <strong>to</strong> ensure their accuracy,<br />

integrity and validity. However, gathering those signatures meant lots<br />

of paper, slow cycles and a real loss of efficiency within the company.<br />

The company decided <strong>to</strong> use electronic signatures — a technology<br />

that allows digital documents <strong>to</strong> be 'signed', keeping them valid<br />

and secure while retaining the efficiency of electronic s<strong>to</strong>rage and<br />

transmission. Soon after, Williams Communications implemented two<br />

pieces of electronic signature technology — Approvelt from Silanis<br />

Technology and a form of public key infrastructure technology from<br />

Entrust Technologies. The technology not only helped alleviate the<br />

company's paper-generated internal struggles; it also paved the way<br />

for faster and easier e-<strong>commerce</strong> interactions with cus<strong>to</strong>mers and<br />

business partners.<br />

A Changing Landscape<br />

It sounds like a fine solution <strong>to</strong> a significant problem, but there was<br />

an issue: where a manually signed document carried force of law<br />

behind it, digital signatures often weren't worth the virtual paper they<br />

were written on. All that changed in June 2000, when Congress<br />

passed the Electronic Signatures in Global and National Commerce Act.<br />

The act, effective Oc<strong>to</strong>ber 1, 2000, made digitally signed electronic<br />

agreements as legally valid as hand-signed, printed documents.<br />

Source: Condensed from Signing on the Digital Line, CIO Magazine

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