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B2B Integration : A Practical Guide to Collaborative E-commerce

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398 <strong>B2B</strong> <strong>Integration</strong> — A <strong>Practical</strong> <strong>Guide</strong> <strong>to</strong> <strong>Collaborative</strong> E-<strong>commerce</strong><br />

industry news, liquidity and current market information and transaction<br />

services.<br />

KASBAH —AN AGENT BASED E-MARKETPLACE<br />

Kasbah is an agent marketplace that allows agents <strong>to</strong> negotiate the<br />

price of goods on behalf of consumers. However, Kasbah allows<br />

negotiations based only on price and uses only one specific negotiation<br />

strategy.<br />

In the Kasbah system, buyers who need <strong>to</strong> procure particular<br />

goods would create an agent, give it basic strategic direction and<br />

send it off in<strong>to</strong> the electronic marketplace. The Kasbah agents would<br />

then proactively seek out potential sellers and negotiate with them on<br />

the buyer's behalf, making the best possible deal based on a set of<br />

constraints specified by the buyer, including the highest acceptable<br />

price and a transaction completion date.<br />

The selling agents in the Kasbah system are pro-active <strong>to</strong>o. When<br />

a selling agent is created, the marketplace has <strong>to</strong> give it a list of<br />

potential buyer agents and inform all potential buyers of the existence<br />

of this new selling agent. It has <strong>to</strong> match up agents interested in the<br />

same goods.<br />

Using intelligent agents <strong>to</strong> buy and sell goods can create truly<br />

rational market behavior— just the way economics is supposed <strong>to</strong><br />

work. Future exchanges will be built using a set of agents <strong>to</strong> support<br />

coordination, negotiation and settlement with both numerical data and<br />

textual information. Agents would au<strong>to</strong>mate the whole process of<br />

multidimensional <strong>B2B</strong> e-<strong>commerce</strong> involving product selection, payment<br />

methods, delivery, after sales service, etc. This is in sharp contrast <strong>to</strong><br />

<strong>to</strong>day's <strong>B2B</strong> e-marketplaces that are purelly transaction based. Such a<br />

multi-agent model would be ideal for highly uncertain and dynamic<br />

markets involving complex negotiation processes. The required conditions<br />

<strong>to</strong> build such a marketplace are the establishment of on<strong>to</strong>logies (in<br />

short: unequivocal definitions of entities) and pro<strong>to</strong>cols.

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