B2B Integration : A Practical Guide to Collaborative E-commerce

290 B2B Integration — A Practical Guide to Collaborative E-commerce
10.2.4. Human factor involved
Applications supporting B2Bi are accessible to many people, from the
customer service representatives at the call center to sales executives
equipped with wireless laptops and, hence, chances of someone
accidentally or intentionally creating a security breach are higher.
10.3. Employees and Other Insiders Pose the
Biggest Threat
Companies do not have to look too far to identify the biggest threat to
their e-security. It is right within their organization, in front of their
% of respondents experiencing
these breaches in the past 12 months
0% 10% 20% 30% 40% 50% 60% 70% 80%
Installation/use of unauthorised S/W
Infection of company equipment via viruses/
malicious code/executables
(deliberate or accidental)
•••••••••^••••••i 63%
Use of company computing resources for
illegal or illicit communi cation or activities
(Porn surfing, e-mail harassment)
•lllliMllfMtiPI¥TffWIP"«'«"'' 58%
Abuse of computer access control
l^^MM^BMMMMIilMllMiiM— 54%
Installation/use of unauthorized
hardware peripherals
Use of company computing resources for
personal profit (gamblling, spam, managing
personal e-commerce site, online investing)
3aHHRHWttK 42%
Physical theft, sabotage or Intentional
destruction of computing equipment Unsure
24% 35%
Electronic theft, sabotage or intentional
destruction/disclosure of proprietary
data or information
13%
Fraud
Were these breaches
deliberate or accidental?
70%
Deliberate
17%
Accidental
48%
Source: Information Security, September 2000 Issue, Survey 2000
Figure 10.1. — Insider breaches
76%