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B2B Integration : A Practical Guide to Collaborative E-commerce

B2B Integration : A Practical Guide to Collaborative E-commerce

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40 <strong>B2B</strong> <strong>Integration</strong> — A <strong>Practical</strong> <strong>Guide</strong> <strong>to</strong> <strong>Collaborative</strong> E-<strong>commerce</strong><br />

be successful. For the successful implementation of <strong>B2B</strong>i, all the business<br />

departments of a company have <strong>to</strong> work hand-in-hand with the technology<br />

department. The whole company has <strong>to</strong> be mobilized and all departments<br />

(sales, marketing, distribution, purchasing) have <strong>to</strong> adopt new business<br />

models and that is hard stuff.<br />

2.4.9. Standards and industry issues<br />

The lack of industry standards for conducting business-<strong>to</strong>-business<br />

transactions over the Internet is a major deterrent <strong>to</strong> implementing <strong>B2B</strong>i<br />

for many companies.<br />

The main challenge in using XML is not with document structure<br />

and syntax, but with the semantics of the document which represents a<br />

business process. Several companies and industry groups have proposed<br />

a variety of different XML extensions and pro<strong>to</strong>cols. No one knows<br />

which standards will survive in the long run.<br />

2.4.10. Distributed control<br />

<strong>B2B</strong>i involves interaction and congruence among multiple IT groups,<br />

multiple business user communities and multiple groups of decisionmakers.<br />

Each group has an independent set of goals and requirements.<br />

Anything that involves high levels of agreement or the intertwining of<br />

systems and people is difficult <strong>to</strong> achieve and even more difficult <strong>to</strong><br />

maintain. With the increase in the number of partners that a company<br />

wants <strong>to</strong> integrate with, the problems associated with distributed control<br />

take precedence over all other problems.<br />

2.4.11. Performance and scalability<br />

<strong>B2B</strong>i requires real-time aggregation or distribution of information across<br />

dozens or hundreds of companies. Such a type of distributed architecture,<br />

if not properly designed, can significantly hurt the performance of<br />

applications. Delays of only a few seconds in <strong>B2B</strong> transactions can<br />

result in significant losses <strong>to</strong> trading partners. This can potentially<br />

result in disappointed cus<strong>to</strong>mers and damaged working relationships.

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