2008-2009 Academic Catalog - Queens University of Charlotte

275
OCOM 317 Gender in the Workplace
This course examines the theories and applications of gender studies in the context of the
working relationships between women and men. Areas to be studied include: basic gender
theories; conversational rituals; nonverbals and status; “when she's the boss” - women and
authority, directness in work delegation; communication in meetings; and mixed group vs. same
sex group interaction. 3 Hrs.
OCOM 320 Organization Development
This course provides an overview of the field of organization development with an emphasis on
the principles of human behavior in change efforts. Specific topics include organizational diagnosis,
process consultation and change management. Emerging issues in the field such as
chaos theory are covered. 3 Hrs.
OCOM 322 Interpersonal Communication
The study of communication as it affects the individuals interaction with other people in relationships.
The course includes consideration of such concepts as self-concept analysis, perception,
self-disclosure, gender roles in communication, nonverbal communication, listening
behavior, dyadic interaction, interpersonal conflict and intercultural communication. 3 Hrs.
OCOM 327 Intercultural Communication
The examination of the relationship between communication and culture. Students will explore
the challenges of global business environments, international organizations, and conducting
business in international settings. NOTE: This course satisfies the International Issues requirement.
3 Hrs.
OCOM 330 Human Resource Development
This course examines the role of strategic human resource management in coordinating and
integrating strategic change across organizations. A dual emphasis is placed on both human
resource management strategies such as staffing and retention and on human development
issues which include adult learning and motivation. 3 Hrs.
OCOM 332 Conflict Management
This course examines the nature of conflict and the impact that conflict has on our professional
lives. The focus of the course is on self-assessment and the effect that different styles of
conflict management have on the parties involved. Specific strategies for managing conflict,
including verbal and nonverbal communication, active listening and negotiation are explored.
3 Hrs.
OCOM 335 Persuasion
A study of classical and contemporary approaches to the study of messages designed to influence
others, to increase understanding of how we persuade, how we are persuaded, and why
so many persuasive attempts fail. Students will analyze persuasive appeals in a variety of contexts,
such as interpersonal relationships, employee communications, marketing, advertising,
nonprofit appeals and political campaigns. 3 Hrs.
OCOM 340 Training and Consultation
The purpose of this course is to enable students to better understand the role of consultants
in providing services for a professional organization. The course examines various skill sets
and strategies used for assessment, intervention and evaluation. The specific topics covered
include management development, team building and organizational culture assessment. Each
topic is approached from the perspectives of both the internal trainer and the external consultant.
3 Hrs.
UNDERGRADUATE COURSE DESCRIPTIONS