2008-2009 Academic Catalog - Queens University of Charlotte

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OCOM 630 Human Resource Development
The purpose of this graduate seminar is to examine the role of human resource development
(HRD) for contemporary organizations. This course will provide an integrative approach to examining
human resource issues through a combination of lectures and class discussion, group
projects, and experiential learning exercises. The course will have a dual focus: discussing the
specific issues related to managing human resources, such as staffing, compensation, and diversity,
and examining the impact of HRD efforts, such as training, needs analysis and organization
development on organizational performance. 3 Hrs.
OCOM 632 Conflict Management
The purpose of this course is to examine the nature of conflict and to better understand the impact
that it has on our lives. Starting with the premise that conflict is a natural part of everyday
life, we will explore specific strategies for managing conflict that include verbal and nonverbal
communication skills, negotiation, active listening and emotionally intelligent reactions to conflict.
Using a mix of instructor and student-led lectures, group exercises and experiential learning
activities, the goal of the course is to assist you in identifying and analyzing your conflict
managment style and in developing an action plan for improving your negotiation skills and for
managing conflict. 3 Hrs.
OCOM 633 Applied Research Methodology in Organizational Settings
The course focuses on planning and executing applied research in organizational settings. Research
methodologies, experimental, quasi-experimental and non-experimental designs, and
data analysis techniques will be discussed. Emphasizes real-world factors associated with the
research process. Special topics include statistical analysis, basic versus applied research,
technical writing and the underlying assumptions that guide research efforts. 3 Hrs.
OCOM 635 Corporate Culture
What kinds of influences give an organizational culture its unique personality? What kinds of
behaviors and rituals tell you so? Students of corporate culture will employ ethnographic research
and writing techniques to describe and examine corporate environments with a view toward
better understanding human behavior in organizations. Students will study the qualitative
research methodology of ethnography with a view to applying ethnographic research and writing
techniques to the task of describing organizational cultures. 3 Hrs.
OCOM 636 Management Consulting
The purpose of this course is to examine the theoretical models and concepts of consulting and
training in organizational settings, with an emphasis on applied practice. It will provide a survey
of the literature related to the models and skills necessary for developing and maintaining effective
client engagements. The course will emphasize the roles of both internal trainers and external
consultants. Working in teams, students will be responsible for initiating client engagements
and providing various consulting and training based on the needs of the host organization.
3 Hrs.
OCOM 640 Coaching Theories and Appl
This course examines organizational coaching and surveys the foundational disciplines on
which the practice of organizational coaching is based, applicable theories and methods.
Coaching will be explored as an intervention and developmental technology. Students are introduced
to the practice of coaching and coaching conversation models as well as coaching-related
skills including contracting, listening, questioning, designing actions, planning and goal
setting, and managing progress and accountability. Students will develop coaching-related
skills through in-class and out-of-class practice. 3 Hrs.
GRADUATE COURSE DESCRIPTIONS