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Asking Questions - The Definitive Guide To Questionnaire Design ...

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248 ASKING QUESTIONS<br />

Table 8.1. Eight Psychographic Segments<br />

Used by VALS.<br />

FULFILLEDS<br />

mature, responsible, well-educated professionals; well informed about<br />

world events; open to new ideas and social change; have high incomes<br />

and are value-oriented.<br />

BELIEVERS<br />

conservative, predictable consumers favoring American products and<br />

established brands; have modest incomes; lives centered on family,<br />

church, and community.<br />

ACHIEVERS<br />

successful, work-oriented people deriving satisfaction from their jobs and<br />

their families; politically conservative and respect authority; favor<br />

established products that showcase their success.<br />

STRIVERS<br />

values similar to achievers but have fewer resources available; style and<br />

appearance are important to them as they strive to emulate the people<br />

they wish they were.<br />

EXPERIENCERS<br />

youngest segment with lots of energy to pour into physical and social<br />

activities; avid consumers who spend heavily.<br />

MAKERS<br />

practical people who value self-sufficiency; focused on family, work,<br />

and recreation with little interest in the outside world; unimpressed by<br />

material possessions.<br />

STRUGGLERS<br />

lowest income and minimal resources; within their limited means, they are<br />

brand-loyal consumers; struggle to make ends meet.<br />

ACTUALIZERS<br />

highest incomes and maximum resources; high self-esteem; image is<br />

important as an expression of their taste, independence, and character;<br />

tastes lean toward the finer things in life.<br />

Source: SRI Consulting Business Intelligence, http://www.sric-bi.com/VALS/

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