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Asking Questions - The Definitive Guide To Questionnaire Design ...

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Index<br />

A<br />

Ability, measuring, 197–202<br />

Abramson, E., 115<br />

“Accounting for Taste: Prototypes That<br />

Predict Preference” (Wansink and<br />

Park), 259<br />

Accuracy, validating, 112–114<br />

Activities, interests, opinions (AIO)<br />

research. See Psychographic questions<br />

Adjacent questions, 145–149<br />

Age, questions about, 265. See also Demographic<br />

questions<br />

Aided recall, 58–60<br />

Alcoholic beverages, 92–97<br />

Aleamoni, L., 230<br />

AlphaSmart, 305<br />

American Association for Public Opinion<br />

Research, 6<br />

American Marketing Association, 146<br />

Anonymity, guaranteeing, 17–19<br />

Arab-Israeli conflict, 204<br />

Art of <strong>Asking</strong> <strong>Questions</strong> (Payne), 77<br />

Ash, P., 115<br />

Attitudes: accounting for multidimensional,<br />

138–139; aggregate measures<br />

of, 125–126; asking questions about,<br />

117–150; assessing strength of,<br />

124–125; checklist of major points<br />

regarding, 118–119; identifying object<br />

of, 119–121; versus opinion, 121;<br />

three component parts of, 121–129<br />

Attitudes and Persuasion (Petty and<br />

Cacioppo), 150<br />

Audio-CAPI, 297–298<br />

Autobiographical Memory and the Validity of<br />

Retrospective Reports (Schwarz and<br />

Sudman), 77<br />

B<br />

Baddeley, A. D., 77<br />

Bailey, K. D., 177, 178<br />

Barton, A. J., 79, 80, 109, 110<br />

Beatty, R. W., 222, 224, 241<br />

Beethoven, L. van, 209<br />

Beginners: and finding good questions<br />

from other surveys, 24–26; suggestions<br />

for, 22–26; and using questions from<br />

other surveys, 23–24<br />

Behavior, nonthreatening questions<br />

about, 35–77; checklist of major<br />

points about, 36–37; determining<br />

appropriate length of, 73–75; eight<br />

ways to make, easier to answer, 52–75;<br />

and examples of behavioral questions,<br />

37–52; and post-interview evaluation<br />

of threat, 113fig.3.10; use of aided<br />

recall in, 58–60; use of bounded recall<br />

in, 67–68; use of diaries and panel<br />

research in, 70–71; and use of respondents<br />

as informants, 75–76; and use of<br />

right words, 71–73; use of secondary<br />

records in, 68–70<br />

Behavior, threatening questions about:<br />

checklist of major points about, 80–<br />

81; examples of, on socially desirable<br />

behavior, 81–90; examples of, on<br />

socially undesirable behavior, 90–99;<br />

new techniques to improve accuracy<br />

of, 99–111; and using additional<br />

sources to validate accuracy, 112–114<br />

Behavioral intention questions, 129–135<br />

Behaviorally anchored rating scales<br />

(BARS), 216–222, 240; for evaluating<br />

college professors, 220fig.7.2. See also<br />

Performance evaluation<br />

367

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