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feedback regarding complaints; ñ� Providing information about the tax situation before the TBI of all municipalities in the state; ñ� Use of WEB TV online assistance for plenary sessions of TCEs ñ� Proposed establishment of the National Council of Supreme Audit: Standardization of decision making, evaluation and trials of accounts and processes, ultimately, who controls the controllers? profile of Piaui in such communication portal; ñ� Use bit-depth technology forums and blogs online, with discussion of controversial issues and cases of raised public interest, such as complaints made by media and so on; ñ� Infrequent use of electronic media technologies, such as radio web system, RSS 'feeds' and also other technologies that have already been assimilated by society. 5. LIMITS AND CHALLENGES OF ONLINE MONITORING SYSTEMS IN LATIN AMERICA From the understanding by the public administration that the information is a civil right [7], the search for greater transparency must be the greatest extent possible. This means that the information in the case of electronic shopping, should not be played anyway in the Portal of the government only as "goodwill" or even because the legislation requires and therefore was considered as an example of transparency in government procurement. Even if a citizen does not want to see this information at any given time, it should be there by chance might be challenged at any time for all concerned. The initiatives of Transparency Portal appear to cover this concept of transparency than the principle of publicity. To determine the degree of transparency in the different public entities by the use of e-government would be interesting for a future study to construct an assessment tool to check the possibilities of increasing transparency, ie the construction of indexes that measure the different levels transparency which are government agencies. Should be cataloged the existing features and adding others in order to create a possibility of further increasing transparency in public sites. ICTs, particularly the Internet, can increase the possibilities for increased transparency for government services in basic processes such as procurement and disbursement of resources, the facility can be accessed by anyone and anywhere. The benefits of increased transparency in the gates shown, for example, are as diverse as the promotion of citizenship rights, such as the right to social control of public administration. However there are limitations, including the digital divide. Even if the government makes available all the site information about the different governments in a clear and accessible if the company does not have access to technology or field to use the same capabilities to fight corruption will be invalid and the path to full citizenship digital will be missed . Information should be available to society. Not only by the provision in the law, which requires publicity of the acts of government, but by allowing the participation and citizen control: "The participation and social control over the government depends on the flow of information" (VAZ 2005). 423 If the information is not available or is insufficient, the possibility of e-Government to facilitate the right to information and therefore the fight against corruption, is drastically reduced. Information technology and communication will not be promoting the rights of citizenship itself, but also depends on a culture of transparency in both the society is prepared to control and understand the Public as this act for the access to information. Although the Audit Courts are traditional entities, currently undergo significant changes, either in their legal frameworks as well as in its modernization and intensive use of modern management techniques and ICT. These changes have opened opportunities for the setting of efficiency, transparency, social control and fighting corruption were propitiated by SASs. Regarding the most recent innovations in the structure of CT, this study examined further the computerized systems of control online. Through a search of the portals of all courts found some modernization initiatives using ICTs to promote social control and transparency of accounts and other public policies. The result proved that some courts have innovations that tend to incorporate, as well as geo-referenced information, pictures and even channels of complaint online. But the fact is that some courts have gone further than others in this requirement of creating a simple and direct channel for transparency and combating corruption through social control made directly by the population. Importantly, previous studies on state courts of accounts have pointed to certain inequalities between the organs. While some state courts of auditors had a more modern apparatus, with the bureaucracy of higher education, others had no such institutional framework, favoring the incompatibility of operational capacity and meet the new requirements imposed by law and even civil society. Therefore, despite the efforts of PROMOEX, still recognize a great imbalance of staff and equipment that public can not get results in the area of combating corruption and promoting transparency in this institutional problem, not by failure of law enforcement or political incompatibility of the state. As already highlighted in the text, it was possible to establish connections between changes in constitutions imposed and even assignments of SASs. These legislative changes such as Law of Fiscal Responsibility, brought new demands on SASs. Especially when blamed for overseeing all the organs and instruments of state government and municipal levels, ie, a challenge that is being improved each year and as projects such as the Anti- Corruption Online Tools and the growing trend of building chat channels to promote transparency and social control made by the citizen are being built. This is due to the importance that SASs were essentially the same after these revolutions in the legislation for monitoring and assessment of Brazil's public accounts. Further study of the object, which were the tools of the Anti- Corruption Online SASs, electronic government and electronic governance and another series of studies on could not be left out because they were fundamental to building the theoretical framework, allowing a accurate observation that the e-government can influence the model of public administration we have in the future, as beyond saving, agility and other goodies coming from the introduction of e-government in other areas of public management, we can also improve service delivery public and the creation of a full and legitimate channel of communication between government and citizens for transparency and combating corruption.
Furthermore, our study demonstrates the promotion of change in perspective of social control and transparency and ease of inclusion of some political actors who do not currently have a "voice" to participate in decisions of public administration and also promote social control. It is recalled that some tools may often have a low level of demand on citizens, however, we must consider is that citizens have a right to information anytime you want, ie access to information should be universal and free entire population, regardless of their demand be higher or lower. Another problem that must be overcome is the content of the information and data that should always be expanded and also have a constant update. Outdated sites can not offer some depth to the information that citizens may be controlling constantly the Public Administration. Therefore, we can state that the initiatives studied here can, and should be an inspiration to all states and municipalities to produce from its peculiarities, models similar Tool Online Anti-Corruption and single channels for receiving complaints of corruption by society and providing information on government by promoting transparency of information and government actions. Finally, we should acknowledge the contribution of this work, though more descriptive, for a better understanding of the Anti- Corruption Online tools and issues related to the processes of social control and transparency of public data, such as accounts and policies public works, etc.. Furthe, we must credit the advance of research in the modernization of courts of auditors state in Brazil. Because it is a very recent case, this work served to consolidate some data, find the State of the Art these online tools and also some data on the structure of the courts that are currently being implemented. In fact, this study examined in more detail the technical and managerial aspects of the modernization process and timing issues gave less weight to the political aspects. Future work can proceed on this job, trying to measure the impacts of Anti-Corruption Online tools or even what the state of the art of all SASs on the issue of transparency, social control and promote practices that promote citizen participation to combating corruption, embezzlement and improper spending in public administration. 2007. 6. REFERENCES [1] IBGE (Brazilian Institute of Geography and Statistics). Census 2010. Brasilia: IBGE, 2010. [2] IMF (International Monetary Fund). World Economic Outlook (WEO) 2011 – Slowing Growth, Rising Risks. Washington: IMF, 2011. [3] AMB (Association of Brazilian Magistrates). Confidence Barometer in the Brazilian Institutions. Brasilia: AMB, 2008. [4] Chadwick, A. & May, C. Interaction between States and Citizens in the Age of the Internet: “e-Government” in the United States, Britain, and the European Union. In: Governance: An International Journal of Policy, Administration and Institutions, Vol. 16, No 2, April 2003 (pp271-300). 2003. 424 [5] Kissler, L & Heidemann, F.G.. Public Governance: New regulatory model for relations between state, market and society? In: Rev Adm Públ. 2006, 40 (3): 479-99. [6] Matheus, R., Crantschaninov, T. I. & Nerling, M. A.. Interlegis Program in Brazil; Use of Web 2.0, Collaborative Tools and Free Software. In: V International Conference on Theory and Practice of Electronic Governance - V ICEGOV, 2011, Tallinn. V ICEGOV, 2011. [7] Vaz, J.C. Prospects and challenges for the expansion of electronic government in the Brazilian municipalities. In: International Seminar on Electronic Government and Local Government. Brasília, 2003 [8] Davies, P. B. Models for e-government. Accessed at: www.emeraldinsight.com/1750-6166.htm. 2007. [9] Grant, G. & Chau, D. Developing a generic framework for egovernment. In: Journal of Global Information Management, v. 13, n. 1, Jan./Mar. 2005. [10] Basu, S. E-Government and Developing Countries: An Overview. In: International Review of Law Computers & Technology, 18, 1, 109–132. 2004. [11] Ndou, V. E-government for developing countries: opportunities and challenges. The Electronic Journal on Information Systems in Developing Countries (EJISDC). 18, 1, 1-24. 2008. [12] World Bank. Definition of E-Government. Introduction to e- Government: Overview of key concepts. . 2010. [13] Unpan. United Nations e-Government Survey 2008: From e- Government to Connected Governance. United Nations Publications. . 2008. [14] Lau, T. Y.; Aboulhoson, M. & Lin, C. Adoption of egovernment in three Latin American countries: Argentina, Brazil and Mexico. Telecommunications Policy. Volume 32, Issue 2, March 2008, Pages 88-100. doi:10.1016/j.telpol.2007.07.007. 2008. [15] Garcia, T. et al. Democracy in the Age of Electronic Government. In: International Symposium on Intellectual Property, Information and Ethics. 2003. [16] Diniz, E. H. E-Government in Brazil: a historical perspective from a structured model analysis. Journal of Public Administration, Rio de Janeiro, v. 43, No 1, Feb. 2009. [17] Marcondes, C. H. & Jardim, J. M. Government Information Policies: building eGovernment in the Federal Administration of Brazil. DataGramaZero - Journal of Information Science. v. 4, n. 2. April 2003. Accessed: www.dgzero.org/out00/Art_02.html. 2003. [18] Diniz, E. H. (2000). Use of electronic commerce in government. Report 18/2000 NPP. EAESP / FGV, in May 2000. [19] [Coelho, S. M. eGovernment and its impacts on the structure and workforce of public organizations. In: Public Service Journal, Year 52, No. 2, abrjun 2001, p. 111-136. 2001
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2012 ALBANY, NEW YORK UNITED STATES
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Foreword The 6 th International Con
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Table of Contents Forward .........
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Session 10: ICTs & Governance Trans
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o Revival of Farming Community with
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International Steering Committee Jo
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Jim DAVIES, Computing Laboratory, U
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Session 1 Open Government Data
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the combination of their moral sent
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involve the creation of a Network o
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approach [28] to expose indicators
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4. IMPLENTING PAR In order to come
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conclusions that might arise rom th
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6.3 Large Scale Implementation In r
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Implementation Framework for Open D
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2) Usage: Assessed by quantifying t
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Increasing Kenyan Open Data Consump
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insight into available data resourc
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New Perspectives for Electronic Gov
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Not without reason therefore that t
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Another principle adopted by this s
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access to public information, chang
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Open Government 2.0: Citizen Empowe
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As a third finding, we also found a
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Session 2 E-democracy & Participati
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two polarized (optimistic or utopia
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through aggregating, shaping, and c
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in-depth expert interviews, and wer
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government made of citizens’ cont
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[8] Putman, R.D. 1994. Making Democ
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The third stream of studies reviewe
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interests, gaining access to inform
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2. THEORETICAL FOUNDATION 2.1 The P
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epresentatives from the three main
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While letters to the editor could b
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person. Table 5: Public sphere char
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[32] Yang, S., H. Lee, and S. Kurni
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In March 2000, just a couple of mon
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society the gap will close [2]. The
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A New Roadmap for Next-Generation P
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needs and the activities of policy-
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[18] Moss, S., (2010). Policy Model
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2.1. National digital inclusion exp
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advanced initiatives specifically d
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involved later [22]. Several instit
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among lecturers and students parall
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2. COMPARATIVE E-GOVERNMENT IN LATI
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governments can innovate or be disc
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2. E-GOVERNMENT AS IS 2.1. E-Govern
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ankings on the formation of nationa
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Framework for Useful Transparency W
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are doing a good job overall in reg
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The Circular Continuum of Agencies,
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continue to rely on dial-up Interne
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this time the authors continue to w
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government agencies should consider
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The critical success factors for we
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include customers and competitors,
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Websites or columns for MFWs In thi
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According to our investigation, the
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Construction of Inter-regional Publ
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The Development of Public Smart Pho
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Stage Description 1 st stage (Simpl
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Understanding Citizens’ Perceptio
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performance compared to those provi
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Session 5 Information Sharing, Mode
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arising as a result of these two bi
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forms for the system. At the same t
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further investigation of the relati
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5.3.10 Commitment Both personal and
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law. Virginia Journal of Internatio
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available to others” [5]. Informa
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conflict around information sharing
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for understanding information polic
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primarily on the information flows
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On Public Service Provision Informa
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employs workflow management technol
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o Information. Represents any infor
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common documents repository at the
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Figure 15. Full model of Passport I
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142
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policies to prevent government agen
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ecause the majority of the shared i
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A Patent System Ontology for Facili
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uilt on top of the semantics of RDF
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dynamically derive relevancy based
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Figure 6. Cross-‐Reference betw
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Category II: After identifying some
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[8] De Nicola, A., Missikoff, M. an
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oral option, it also allows for a m
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mapping of citizens would ensure un
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Here the authors wish to extend the
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http://www.ecp.gov.pk/Reports/SPStr
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will enable to assess and confront
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The underlying DeLP process is as f
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Preparing for Digital Curation Gove
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semester hours. Nine of the forty-f
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REGNET: Regulatory Information Mana
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Search Terms/ Concepts References D
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4. COMPARATIVE STUDIES OF REGULATOR
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1105.4 [6] Content of Section 1105.
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Pollution Prevention Guide for Vehi
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From Information-Poor to Informatio
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To address the divide, specific gov
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ICT for Development and the MuNet P
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competencies and skills, contributi
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ICT Policy in Africa - A Comparativ
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essential and necessary to guide th
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Kenya it is the minister for Inform
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of existing Public Internet Access
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the policy process e.g. formulation
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Laggards or Victims of Socioeconomi
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Figure 3. Facilities & Services Enj
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Promoting user uptake of e-governme
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It was also decided that it was nec
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Session 8 Measurement 1
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technology (IT) projects by governm
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Gap = 5; The weak and unreliable In
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6. ACKNOWLEDGEMENT We are grateful
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aspects are hardly discussed as the
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service level agreements. The inter
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concensus of all participants, the
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Furthermore, it is understood from
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Mobile Technologies on the Internet
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of mothers. Based on this reason, w
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5.1.4 Precedence Plots Based on com
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3 indicators are similar but not th
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Latitude 10°�S 9°�S 8°�S 7
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7. CONCLUSION According to ORDIT an
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include but not limited to: payment
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Categories Only XSS (%) Table 2: Di
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From table 3, it can be deduced tha
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Session 9 Social Media in Governmen
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1. What kind of social media servic
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4.2.1 Facebook Usage Figure 3. Perc
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Government Crisis Communication on
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estoration theory. He termed it as
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Table 3. Strategies for Pre-crisis
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accounts, among which seven message
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information in the crisis event sta
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Government Official Microblogs: An
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It is worth mentioning that, while
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Managing Chinese Government Microbl
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due to their tremendous influence,
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3. ACKNOWLEDGEMENT This research is
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3) Established year: to specify the
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Figure 6. Language used in Hong Kon
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E-Government and Transformation of
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and domestic as well as internation
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4.6 Computerisation of Railway Tick
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abysmally low (2.25). In addition t
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Evaluating and Assessing a Typology
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Exhaustiveness indicates that all c
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Fig. 1 Spatial Unit Fig. 3. By whom
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SUPPLEMENTARY TABLE 1. RESULT OF SE
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Explaining the eGovernment Paradox:
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eGovernment services to a large ext
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policy agenda, as Heeks [10] says,
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Implementation Plan’s outcomes an
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Conference on eGovernment (pp. 90-9
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Investigating the Relationships bet
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hybrid or authoritarian regime. Bov
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Technologies, Tools and Web 2.0 in
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with resources, peers and experts w
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cluster were: Court Clerks; Court,
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(8 questions) and the third subpart
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http://ux.brookdalecc.edu/governanc
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the examination of the 311 program
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3. CASE STUDY METHOD This study use
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discuss departmental performance at
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or laptop computers. Internet conne
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[2] Anavitarte, L. and Tratz-Ryan,
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A Literature Review: IT Governance
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Interviewees Useful? Table 3. Inter
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Assessment of Success Factors of e-
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In view of different theoretical ap
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approximate figure of 60% of intern
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difference between its priority and
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Computer Supported Contractor Selec
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(2) conduction of the public auctio
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E-Government Success Factors in the
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creating different incentives and p
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American and the Caribbean Institut
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* Note: A 7-points Likert scale was
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showed to be useful, for collecting
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Public CIO, Figurehead or Decision-
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4.2 Operative CIO The Operative CIO
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Session 12 Implementation & Impact
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NYSED is responsible for collecting
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considered markers that are able to
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many of the MDGs. The direct impact
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strongly believed that local govern
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Goal Variables Measurements 2 3 Com
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Hypothesis Variables Endogenous Exo
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[16] Joreskog, K.G., and Sorbom, D.
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GoN has addressed the challenge to
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Figures 6 and 7. Computer classes a
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ICT-enabled Delivery of Maternal He
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3. E-HEALTH 3.1 ICTs and Health Com
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Chart 1 [40] GHANA - Total Telephon
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change their behaviour, improve the
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activities such as the MoTeCH partn
Page 418 and 419: If We Build it Will They Come? A Mi
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Page 422 and 423: information about their broadband s
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Page 431 and 432: success factors for eParticipation[
Page 433 and 434: structure of the forum as well as t
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Page 437 and 438: Figure 1: Message content 4.3 Messa
Page 439 and 440: Figure 6: Associated levels 4.10 At
Page 441 and 442: improve the government management e
Page 443: Session 14 Information Structure
Page 446 and 447: 2. HEALTHCARE IN RURAL INDIA Health
Page 448 and 449: Cloud Data Center Internet Service
Page 450 and 451: Reliability of data: data collected
Page 452 and 453: Information System (NHIS). A Nation
Page 454 and 455: charge are either not aware of the
Page 456 and 457: from this medium. Additional securi
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Page 460 and 461: actions with yet unknown recipients
Page 462: Session 15 Measurement 2
Page 465 and 466: 2. LITERATURE REVIEW 2.1 Electronic
Page 467: Among the main limitations and chal
Page 471 and 472: E-Government Portals in Central Ame
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Page 475 and 476: Evolving e-Government Benchmarking
Page 477 and 478: judgments are made about the qualit
Page 479 and 480: percentage of online availability o
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Page 485 and 486: Impacts of the Public Procurement R
Page 487 and 488: Not all the municipalities have the
Page 489 and 490: 3. HYPHOTESIS AND RELEVANT QUESTION
Page 491 and 492: 58% of the buyers believe that the
Page 493 and 494: A strategy of evolution of the mark
Page 495: Posters
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Page 502 and 503: We further assume that each key tar
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Page 506 and 507: 2.2 C-DAC C-DAC’s PARAM series of
Page 508 and 509: The Metropolitan Area Planning Coun
Page 510 and 511: expanded functionality in three are
Page 512 and 513: For each case, semi-structured inte
Page 514 and 515: Figure 1. Comparative analysis on t
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key challenges of Enterprise System
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5. PART THREE: E GOVERNMENT APPLICA
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Following the research objectives,
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From Inter-Agency Information Shari
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479
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more and more valuable with the gro
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Implementation of Integrated Tax Sy
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Information Sharing in Inter-depart
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Interagency Collaboration in Provid
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489
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noted. The list of basic e-services
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the description of procedure for mo
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Opportunities for Improving eGovern
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Prioritization and Geo-Spatiotempor
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[4] R.Bruggemann and Ganapati P. Pa
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equirements. A direct communication
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Stage - 2: Here the actual software
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membership associations, recreation
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Fig 1 : Agriculture Revolution 3. P
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sector, private sector, and civil s
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System For Measuring e-Gov: A Multi
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The Digital Divide’s Devaluing of
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[3] Coursey, D., & Norris, D.F. (20
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In Brazil, electronic accessibility
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2) The areas to which mobile and wi
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2. OVERVIEW OF DISTRICT MAPPING The
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3.4 Driving License Driving License
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and socio-economic backgrounds. The
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Figure - 2: eGovernment Implementat
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Tutorial: Digital Curation for Publ
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ut also provide sufficient detail o
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ABM is known as a bottom-up simulat
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5.2 Relation to Empirics “Where d
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Larson, Elizabeth .................
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