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questions <strong>to</strong> ask include: Have any fac<strong>to</strong>rs that may determine the success of the<br />

strategy been overlooked, or overstated? Have any assumptions been made which are<br />

not based on reliable evidence? Can the necessary resources be mobilized?<br />

The “ask why” test, illustrated below in an example from a public health campaign, is an<br />

easy way <strong>to</strong> guide such thinking.<br />

Why Ask “Why?”<br />

A good strategy demonstrates not only what is being done, <strong>to</strong> whom, <strong>and</strong> how it will be<br />

done, but also why. All statements at every stage of a strategy should provide a clear<br />

rationale. Therefore, the most important question that a strategist can ask when<br />

developing or reviewing a communication strategy is, “Why?”<br />

- Why is this the most important problem?<br />

- Why are urban men aged 18–24 the primary audience?<br />

- Why are you expecting <strong>to</strong> convince 25 per cent of adolescents <strong>to</strong> visit health care<br />

clinics?<br />

- Why are you designing a logo when all the partner organizations have their own<br />

logo?<br />

- Why is it important <strong>to</strong> emphasize the friendliness of providers?<br />

- Why use television when 70 percent of the households do not own television sets?<br />

- Why produce newspaper ads when the intended audience does not read<br />

newspapers?<br />

- Why do you need a poster?<br />

- Why use community participa<strong>to</strong>ry activities when you are implementing a national<br />

program?<br />

- Why evaluate all women when the intended audience is rural women ages 20–49?<br />

You should ask “why?” at every step of communication strategy development <strong>and</strong> at<br />

every level of design. Asking “why?” ensures that everyone <strong>and</strong> everything stays on<br />

strategy.<br />

Source: O’Sullivan et al., 2003. A Field Guide <strong>to</strong> Designing a Health Communication<br />

Strategy.<br />

124<br />

<strong>Campaigns</strong> December 2011

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