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Impact Was the campaign strategy useful in making progress <strong>to</strong>wards the<br />

goal? What difference did the campaign make <strong>to</strong> the problem it was<br />

trying <strong>to</strong> address? What are the lasting changes the campaign has<br />

contributed <strong>to</strong>?<br />

Moni<strong>to</strong>ring the use of resources: In addition <strong>to</strong> effectiveness (“are we doing the right<br />

thing?”), efficiency (“are we doing things right?”) needs <strong>to</strong> be moni<strong>to</strong>red so as <strong>to</strong> ensure<br />

optimal use of campaign resources, including staff <strong>and</strong> volunteer time, <strong>and</strong> campaign<br />

infrastructure (management structures, communications <strong>to</strong>ols etc). Some campaigns run<br />

in<strong>to</strong> the problem of having effective goals <strong>and</strong> a strategy <strong>to</strong> meet them, but lack<br />

efficiency in terms of how they use their resources <strong>to</strong> actually implement their strategy.<br />

This can lead <strong>to</strong> poor outcomes, <strong>and</strong> the inability <strong>to</strong> ultimately achieve campaign goals.<br />

Accountability <strong>to</strong> campaign members <strong>and</strong> donors <strong>to</strong> the campaign also needs <strong>to</strong> be<br />

considered. Finances <strong>and</strong> Fundraising presents key issues related <strong>to</strong> budgeting <strong>and</strong><br />

financial accountability.<br />

Moni<strong>to</strong>ring external fac<strong>to</strong>rs: The term “external fac<strong>to</strong>rs” refers <strong>to</strong> fac<strong>to</strong>rs that are not<br />

directly part of the campaign – most commonly, activities by individuals, groups or<br />

organizations outside of the campaign that may have an impact on the campaign, or<br />

changes in the political, economic, social or technological context. Since the number of<br />

such fac<strong>to</strong>rs is virtually unlimited, moni<strong>to</strong>ring should focus only on those that are crucial<br />

for the success of the campaign, e.g. public opinion swings <strong>and</strong> media coverage of the<br />

campaign issue.<br />

GETTING AND RECORDING THE INFORMATION<br />

The people involved in the campaign – the campaign team, alliance members, volunteer<br />

activists –, <strong>and</strong> the target audiences <strong>and</strong> stakeholders – are key sources of information.<br />

In most campaigns, significant amounts of moni<strong>to</strong>ring are informal <strong>and</strong> unrecorded:<br />

observations <strong>and</strong> discussions before, during <strong>and</strong> after campaign events. For effective<br />

moni<strong>to</strong>ring however, a certain degree of formalization is needed.<br />

It is important <strong>to</strong> design forms <strong>and</strong> build routines, such as regular meetings, <strong>and</strong> keep<br />

regular records that can be the basis of future moni<strong>to</strong>ring reports. Ideally, <strong>to</strong>ols that<br />

produce only the data needed for effective moni<strong>to</strong>ring should be applied, <strong>and</strong> only<br />

information that is crucial <strong>to</strong> moni<strong>to</strong>r the key aspects of the campaign should be<br />

collected. Reports should be precise <strong>and</strong> concise, <strong>and</strong> regularly discussed at team<br />

meetings. It can be demotivating <strong>and</strong> wasteful for campaigners <strong>to</strong> fill in reporting <strong>and</strong><br />

data collection sheets that will be left unused.<br />

Given the multi-faceted nature of campaigning, there is virtually no limit <strong>to</strong> the <strong>to</strong>ols <strong>and</strong><br />

methods that can be applied in moni<strong>to</strong>ring. Observation, interviews, focus group<br />

discussions, web tracking <strong>to</strong>ols – moni<strong>to</strong>ring data can be collected in many ways.<br />

Common <strong>to</strong>ols are often adapted <strong>to</strong> the specific moni<strong>to</strong>ring (<strong>and</strong> evaluation) needs of a<br />

programme. See Data collection for more information on the kinds of <strong>to</strong>ols that can be<br />

used.<br />

Examples: The “barefoot” impact assessment methodology developed for a<br />

community radio programme in Mozambique shows how methods can be combined<br />

creatively <strong>to</strong> match the character of a campaign <strong>and</strong> its information needs. It focused on<br />

278<br />

<strong>Campaigns</strong> December 2011

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