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Naturally, not all users will have the same uses for the process or findings.<br />

(Source: Ricardo Wilson-Grau, personal communication).<br />

3. Where <strong>and</strong> how can the necessary information be obtained <strong>and</strong> analyzed most<br />

efficiently, if possible using existing campaign resources? Participa<strong>to</strong>ry moni<strong>to</strong>ring<br />

involving members of the target audiences builds extra momentum for the campaign.<br />

PRACTICAL TIPS FOR DEVELOPING THE M&E FRAMEWORK<br />

1. Design it in a participa<strong>to</strong>ry manner, e.g. in a workshop with the campaign team/<br />

alliance <strong>and</strong> experienced facilita<strong>to</strong>rs who can advise on methods. Intended users of<br />

the information generated by M&E should be involved in every step from planning <strong>to</strong><br />

implementation of the M&E framework, so as <strong>to</strong> make sure it serves the purpose of<br />

the campaign <strong>and</strong> is “owned” by all relevant stakeholders. Participa<strong>to</strong>ry data<br />

gathering involving target audiences can be a good way <strong>to</strong> enroll new activists.<br />

Example: As part of its Phase I impact assessment, the We Can campaign in South<br />

Asia trained teams of volunteers – young women <strong>and</strong> men who were part of their target<br />

audiences – <strong>to</strong> facilitate <strong>and</strong> take notes in hundreds of interviews <strong>and</strong> focus groups<br />

discussions with the campaign audience. The process deepened the volunteers’<br />

underst<strong>and</strong>ing of social issues in their communities <strong>and</strong> strengthened their commitment<br />

<strong>to</strong> the campaign (Aldred & Williams, 2009. We Can: The S<strong>to</strong>ry So Far, New Delhi).<br />

See the We Can evaluation.<br />

2. Build the M&E framework around a theory of change or a logical model. In a<br />

log-frame approach, which can be suitable in campaigns for institutional change,<br />

envision the results chain (inputs, activities, outputs, outcomes, impact) <strong>and</strong> assess<br />

what information on each aspect is crucial for campaign management. Causal links,<br />

i.e. explanations as <strong>to</strong> how <strong>and</strong> why campaign activities lead <strong>to</strong> the desired results,<br />

also need attention. For behaviour-change campaigns, less linear, multi-dimensional<br />

theories of change may be more effective <strong>to</strong> take in<strong>to</strong> account complex realities. See<br />

Theories of Change in Campaigning in the Campaign Planning section of this<br />

module. (See also Getting Started: A Self-administered Guide <strong>to</strong> Theory of Change<br />

Development <strong>and</strong> Advocacy Evaluation Planning, by Organizational Research<br />

Services on behalf of the Annie E. Casey Foundation, 2009.)<br />

3. Be clear as <strong>to</strong> what you must know <strong>and</strong> when, <strong>and</strong> focus on that. Focus on<br />

information essential for the users so as <strong>to</strong> keep the amount of data manageable <strong>and</strong><br />

limit the work-load of those gathering the data. In most campaigns, information is<br />

needed on:<br />

� Process, <strong>to</strong> verify whether key campaign activities take place as planned;<br />

� Outcomes, <strong>to</strong> verify key results the campaign achieves – including both<br />

unexpected <strong>and</strong> undesirable outcomes (e.g. negative reactions <strong>to</strong> images<br />

displayed on campaign posters), which you need <strong>to</strong> know about so as <strong>to</strong> react<br />

effectively;<br />

� External fac<strong>to</strong>rs that have a strong influence on the campaign <strong>and</strong> its outcomes,<br />

especially fac<strong>to</strong>rs identified as risks – but also potential new opportunities.<br />

264<br />

<strong>Campaigns</strong> December 2011

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