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6. CAMPAIGN COMMUNICATIONS<br />

OVERVIEW<br />

“The way in which the message is delivered is just as decisive as its content”<br />

- Baecker, D., 2007. Form und Formen der Kommunikation, Frankfurt, Germany<br />

Campaign communication is the process by which public events, print materials, audiovisual<br />

media, the internet, <strong>and</strong> other channels are used <strong>to</strong> inform, influence or mobilize<br />

target audiences, with the ultimate aim of achieving the campaign goal. Communication<br />

is the very essence of campaigning, as one must communicate with others <strong>to</strong> gain their<br />

attention <strong>and</strong> prompt them <strong>to</strong> take action. It is a decisive element in any type of<br />

campaign <strong>to</strong> end violence <strong>against</strong> women <strong>and</strong> girls (VAW).<br />

Effective campaign communication is multi-pronged. Combining different techniques<br />

<strong>and</strong> <strong>to</strong>ols enhances the chance the audience notices the campaign message,<br />

remembers it <strong>and</strong> takes the action needed <strong>to</strong> attain the campaign goal.<br />

Strategic communication is results-oriented, evidence-based, “client”-centered,<br />

participa<strong>to</strong>ry, benefit-oriented (i.e. the audience perceives a benefit in taking the action<br />

proposed), multi-channel, high quality <strong>and</strong> cost-effective (O’Sullivan et al, 2003. A Field<br />

Guide <strong>to</strong> Designing a Health Communication Strategy). Effective communication<br />

strategies are purpose-driven <strong>and</strong> rest on robust, evidence-based knowledge of the<br />

attitudes, ideas, aspirations <strong>and</strong> preconceptions of the target audiences. Such<br />

underst<strong>and</strong>ing is best built through formative research, <strong>and</strong> close cooperation <strong>and</strong><br />

consultation with stakeholders when designing the communication strategy.<br />

This section begins with a summary of “Do’s <strong>and</strong> Don’ts” in campaign communications,<br />

<strong>and</strong> then explains the main steps of designing the campaign message <strong>and</strong> a<br />

communications strategy. A broad spectrum of commonly used communication media,<br />

techniques <strong>and</strong> <strong>to</strong>ols is presented.<br />

For readers who are in the design phase of their communication strategy, it is<br />

recommended <strong>to</strong> start by going <strong>to</strong> the sections on Do’s <strong>and</strong> Don’ts, Communication<br />

Strategy <strong>and</strong> Crafting the Campaign Message.<br />

DO’S AND DON’TS<br />

DO:<br />

� Plan: As part of the overall strategic planning process, carry out a deliberate<br />

strategic communication planning process <strong>to</strong> devise <strong>and</strong> write down an explicit<br />

communication strategy. Ensure all campaigners know <strong>and</strong> support the<br />

�<br />

communication strategy <strong>and</strong> its different elements.<br />

Underst<strong>and</strong> your audience: Undertake participa<strong>to</strong>ry research <strong>to</strong> define <strong>and</strong><br />

underst<strong>and</strong> target audiences precisely <strong>and</strong> choose the communication channels,<br />

techniques <strong>and</strong> <strong>to</strong>ols most likely <strong>to</strong> reach them. Adapt your message, techniques <strong>and</strong><br />

<strong>to</strong>ols <strong>to</strong> the target audiences, diversifying methods so as <strong>to</strong> speak <strong>to</strong> all the segments<br />

of the audience that need <strong>to</strong> be reached.<br />

� Combine channels <strong>and</strong> tactics: Combine different communication channels,<br />

techniques <strong>and</strong> <strong>to</strong>ols <strong>to</strong> reach target audiences in a range of settings <strong>and</strong> situations.<br />

Broadcasting messages via mass media is more likely <strong>to</strong> prompt lasting behaviour-<br />

155<br />

<strong>Campaigns</strong> December 2011

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