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than others, or when costs are disproportionately high. Careful planning can reduce<br />

this risk.<br />

� Crises: These may occur if there are existing tensions or conflicts between the<br />

participating organizations’ visions, missions, interests <strong>and</strong> ways of working.<br />

His<strong>to</strong>rical disagreements between alliance members may also create tension. One<br />

way <strong>to</strong> deal with crises is <strong>to</strong> have a clear system in place for conflict resolution that is<br />

acceptable <strong>to</strong> all participants. Please refer <strong>to</strong> the section on Managing Conflicts <strong>and</strong><br />

Unforeseen Crises for more practical suggestions on how <strong>to</strong> deal with crises.<br />

5.4 ACTION PLANNING<br />

Who will do what, when, where <strong>and</strong> how? Action plans translate the campaign<br />

strategy in<strong>to</strong> specific guidance for its activities. Depending on its scope, a campaign<br />

with several sub-strategies (e.g. communications strategy, fundraising strategy, exit<br />

strategy) may need several action plans for different types of activities. Even if a<br />

campaign strategy may appear straightforward <strong>and</strong> simple, action plans are needed <strong>to</strong><br />

ensure effective use of resources <strong>and</strong> a distribution of responsibilities for all activities.<br />

See also Campaign Strategy in this module.<br />

Campaign action plans should include the following items<br />

- The campaign goal, outcomes or objectives, as set out in the strategy, <strong>and</strong> an<br />

indication as <strong>to</strong> which specific campaign outcomes or objectives the action will<br />

contribute <strong>to</strong>.<br />

- The goals <strong>and</strong> outcomes or objectives of the specific activities – for example, in<br />

an action plan for fundraising, the goal is <strong>to</strong> raise a certain amount of money for the<br />

campaign; the planned outcomes or objectives could be the amounts <strong>to</strong> be obtained<br />

from a number of identified sources, within a certain time-span. Planned outcomes or<br />

objectives should take in<strong>to</strong> account both the quantity (e.g. number of persons who<br />

demonstrably take the action the campaign calls for, e.g. sign on <strong>to</strong> an internet<br />

petition) <strong>and</strong> quality <strong>to</strong> be achieved (e.g. types of behaviour change among the<br />

target audience).<br />

- Precise action steps, i.e. the specific tasks <strong>and</strong> their components. What needs <strong>to</strong><br />

be done first? What actions must be completed before others can begin? What<br />

activities are needed <strong>to</strong> motivate which target audiences <strong>to</strong> take the desired actions?<br />

137<br />

<strong>Campaigns</strong> December 2011

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