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Campaigns to End Violence against Women and Girls - Virtual ...

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will be responsible, <strong>and</strong> d) when <strong>and</strong> where actions <strong>and</strong> changes are expected <strong>to</strong> occur.<br />

Then, determine valid, reliable, specific, sensitive <strong>and</strong> operational ways of observing<br />

these actions <strong>and</strong> changes.<br />

Example: If one aspect of your campaign is <strong>to</strong> heighten VAW survivors’ awareness of a<br />

VAW telephone hotline, then an adequate indica<strong>to</strong>r <strong>to</strong> assess change could be an<br />

increase in phone calls <strong>to</strong> the hotline after campaign rollout. However, do not forget <strong>to</strong><br />

verify if you can attribute the increase <strong>to</strong> campaign exposure, e.g. by asking a sample of<br />

callers where they have learned about the existence of the services, <strong>and</strong> what has<br />

prompted them <strong>to</strong> call.<br />

COMMON INDICATORS IN CAMPAIGN M&E<br />

Some indica<strong>to</strong>rs for campaign communications<br />

Indica<strong>to</strong>r Sample questions<br />

Distribution How many educational brochures, campaign posters, leaflets <strong>and</strong> other<br />

communications materials have been distributed respectively, <strong>to</strong> which<br />

segments of the target audiences? How many times has a PSA been<br />

broadcast, what has been the approximate size <strong>and</strong> composition of the<br />

audience? If using online <strong>to</strong>ols, such as digital video, how many times<br />

has the video been viewed or downloaded?<br />

Placement How much attention has the campaign, or a specific campaign activity,<br />

received in the mass media (e.g. newspapers, TV) or on the internet<br />

(e.g. through social networking sites, blogs)? How many times has the<br />

campaign been mentioned in the mass media /internet over a given<br />

period? How many open edi<strong>to</strong>rials prepared by the campaigners have<br />

been run? How many times has the campaign video been downloaded<br />

from the website?<br />

Exposure To what extent have the different segments of the target audience<br />

encountered the campaign? How many times has the campaign<br />

website been visited? What percentage of the intended target audience<br />

have noticed the campaign <strong>and</strong> can recall (unaided) or recognize<br />

(aided) its message? How many people have signed-up on the<br />

campaign website <strong>to</strong> receive more information, become a supporter or<br />

sign a petition?<br />

Indica<strong>to</strong>rs in behaviour-change campaigns<br />

In campaigns that seek <strong>to</strong> influence people’s attitudes <strong>and</strong> behaviour, cognitive variables<br />

such as attitude <strong>and</strong> knowledge change among individuals <strong>and</strong> in wider society are often<br />

used as indica<strong>to</strong>rs. Common examples include the following:<br />

Indica<strong>to</strong>r Notes <strong>and</strong> sample questions<br />

Knowledge/<br />

Awareness<br />

Most campaigns have a knowledge or awareness component,<br />

particularly in their early stages. Surveys or opinion polls conducted with<br />

the target audience can measure knowledge <strong>and</strong> awareness at the<br />

outset <strong>and</strong> in later stages of the campaign. Sample questions: What<br />

forms of VAW do you know? Are there any laws that prohibit VAW?<br />

What exactly is it these laws forbid?<br />

Saliency This measures how important an issue is. Often there may be high<br />

awareness of an issue, but it is not seen as important (e.g. domestic<br />

266<br />

<strong>Campaigns</strong> December 2011

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