INTERACTION DESIGN PRINCIPLES FOR INTERACTIVE ...

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that while “MCE 2005 is second to none as a desktop DVR app… poor image quality on large screens stops us from recommending that you ditch your TiVo” (2004). Dale Herigstad, who designed the Queer Eye for the Straight Guy prototype for the 2004 AFI eTV Workshop on this platform, says that he particularly enjoys designing for the Media Center because “it allows the same data, pictures, movies and other things you’d find on a Web site to be reconfigured and presented in a more TV-like experience. So it’s almost like a new medium that’s not the Web but that uses elements of the Web” (quoted in Swedlow, 2004b). 4.6 CONVERGENT <strong>DESIGN</strong> CONSIDERATIONS <strong>FOR</strong> ITV As television and the Web continues to converge, Bolter and Grusin observe that “Convergence is remediation under another name, and the remediation is mutual: the Internet refashions television even as television refashions the Internet” (1999). However, the process of remediation exposes the need for new design considerations in this realm. A service that has been designed for one medium then transferred directly to another, particularly between two platforms that offer such different affordances, is not likely to be very successful. The conflict of conventions encountered during this convergence has social and psychological roots, as well, as people have different responses to different communication technologies: “the mere labeling of a technology as a ‘computer’ or a ‘television’ can have very strong effects on users’ perceptions of content, equipment, as well as their own feelings and memory for content” (Kernal, 1999). 107
Table 4.2 outlines some of the different user experience issues, based on cultural practices and social conventions, that emerge for iTV applications when they are deployed on a television versus on a computer system. Table 4.2 ITV on Televisions versus Computers iTV on the Television iTV on the Computer 10 foot interface 2 foot interface Battles the passive, “lean back” stereotype Active, “lean forward” – users are already used to being active on this platform Attention not fixed – people like to do other activities while watching TV Social activity – even more so with networked set-top boxes 108 Fixed attention Traditionally solitary activity, but increasingly with networked computers Used in the living room, bedroom Used increasingly in living areas, especially with laptops Navigation is difficult with remote control Navigation is easy with mouse Text input is difficult with remote control; awkward with wireless keyboard Text input is easy with keyboard Scrolling is difficult and annoying to users Users are used to the scrolling convention Legibility is an issue with text and details in graphics TV viewers are not used to Web-like elements on this platform 2 foot interface allows for easy reading and more detailed interfaces Web users are used to video elements on the computer The key barrier to successful adoption of iTV on the television platform seems to be that people are not used to browsing the Web, or navigating Web-like functionalities, on the computer; moreover, the remote control device and often poorly design navigational structures in iTV applications make this process difficult and frustrating for users. It is a difficult design issue because the remote control does not afford the free- ranging movement of the mouse. Likewise, navigating to and selecting hotlinks is easier
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INTERACTION DESIGN PRINCIPLES FOR I
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ACKNOWLEDGMENTS This thesis would n
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2.3.3 Constraints 2.4 Electronic /
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4.2 Designing for Television 4.2.1
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Table 1.1 Table 1.2 Table 1.3 Table
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Figure 2.6 Figure 2.7 Figure 2.8 Fi
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Figure 5.4 Figure 5.5 Figure 5.6 Fi
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Figure 5.36 Figure 5.37 Figure 5.38
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SUMMARY Interactive television (iTV
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However, it is clear that televisio
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looking closely at existing designs
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For viewers with analog television
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Figure 1.3 Percent of Households wi
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interact with television shows by u
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New Media usage is dominated by 18
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Figure 1.6 Winky Dink and You The o
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1.4.1 BBC Interactive Figure 1.7 In
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1.4.2 Additional Examples Many othe
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Table 1.6 (continued). Greece Local
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Table 1.6 (continued). New Zealand
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using a combination of visual cultu
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CHAPTER 2 BROAD CATEGORIES OF ITV P
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Table 2.1 Categorization of iTV by
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capable of storing an enormous amou
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(c) Figure 2.2 Examples of Comcast
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(c) (d) Figure 2.3 Examples of Gems
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users to send email, chat, and surf
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2.6 WEB-BASED SYNCHRONOUS (TWO-SCRE
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interactive or enhanced content on
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they allow for greater versatility,
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Networks have also used wireless de
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The American Film Institute’s enh
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game consoles with televisions and
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Interactivity must be tied to origi
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CHAPTER 3 BROAD CATEGORIES OF ITV P
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information about the topic at hand
Page 73 and 74: said they would do so again in the
Page 75 and 76: 3.2.1 Representative Example in Spo
Page 77 and 78: (a) (b) Figure 3.3 Test the Nation
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Page 81 and 82: application was also available on t
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Page 87 and 88: 3.7 SHOPPING Shopping, or purchasin
Page 89 and 90: - and as close to the regular exper
Page 91 and 92: CNN Crossfire, broadcast in front o
Page 93 and 94: Dramas may need to operate under a
Page 95 and 96: The participatory aspect of many pr
Page 97 and 98: 4.1.1 Grid-Based Design Grid-based
Page 99 and 100: The Law of Similarity. Elements tha
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Page 103 and 104: Figure 4.3 TV Aspect Ratios Althoug
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Page 107 and 108: 4.2.4 Line Width The image on a tel
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Page 115 and 116: Source: Human Factors International
Page 117 and 118: working on a computer is not a soli
Page 119 and 120: media, among others. Figure 4.9 pro
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Page 127 and 128: should be designed with the televis
Page 129 and 130: Pages that appear in series, one af
Page 131 and 132: CHAPTER 5 PRINCIPLES OF INTERACTION
Page 133 and 134: through… The computer’s spatial
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Page 137 and 138: through the different elements offe
Page 139 and 140: y the wider context of the program
Page 141 and 142: History IQ focused on keeping the i
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Page 153 and 154: e voted off the island. In both cas
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Page 159 and 160: In the first of a series of on-air
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Page 163 and 164: (a) (b) Figure 5.22 TV411 Interface
Page 165 and 166: Figure 5.25 Life 360 Competing Elem
Page 167 and 168: (a) (b) (c) (d) Figure 5.28 Example
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5.4 NAVIGATION Navigation pertains
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Figure 5.35 New Americans Orientati
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Figure 5.37 Test the Nation User In
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applications based on the televisio
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esearchers, “In many ways, the pa
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In Robert Miller’s classic user r
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ecycling bin from Windows, that sta
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importance (see chapter three). In
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Figure 5.46 Examples of Mobile Inte
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CHAPTER 6 CONCLUSIONS AND FUTURE DI
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Figure 6.2 Convergence of Entertain
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(a) Figure 6.3 Examples of MTV Hija
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television producers to create show
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user-centered design, incorporates
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Sheri Lamont, who has practiced and
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ecognition of outstanding achieveme
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REFERENCES Adams, M., Anand, P. & F
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Halle, T. (2003). Standards for int
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Norman, D. (2004) Emotional design:
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Thurrott, P. (2004, October 12). Wi
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BROADBAND A network capable of deli
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MEDIA CENTER Media centers, or PC T
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which a television and a personal c
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