INTERACTION DESIGN PRINCIPLES FOR INTERACTIVE ...

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Views” section allows viewers to submit comments, via the application or SMS, to a series of forums on topics related to the documentary (Swedlow, 2004b). The Fidel Castro prototype illustrates that in addition to taking advantage of the depth of information to enhance documentaries, it is also possible to build community around topics relevant to each film. (a) (b) Figure 3.10 Fidel Castro Prototype (a) and (b) The Fidel Castro prototype was also forward thinking in its use of technology. In addition to the set-top box prototype, the team also conceived of a mobile application supporting the “Unlock the Archives” feature. That is, viewers were able to bookmark supplemental content by texting a keyword to a shortcode using their mobile devices. Later, when visiting the American Experience Web site, viewers could log in using their mobile phone number and access the list of links to the content they had bookmarked. Content, such as important speeches, could also be sent directly to the mobile devices after the documentary (Swedlow, 2004b). 69
3.7 SHOPPING Shopping, or purchasing goods and services through the television, is also known as “t-commerce.” According to Digitsoft.tv, T-Commerce is attractive to consumers because they do not need to purchase any additional equipment or learn a new technology: “The iTV experience is simple, uses the familiar remote control and potentially reaches a wider audience than the Internet… Gallup research found that 42% of respondents over the age of 50 would be interested in purchasing items via iTV although they may be uncomfortable using PC technology” (http://www.digisoft.tv). Similarly, research out of Murdoch University in Australia indicates that “it’s not about how the iTV technology is technically superior or in some way safer than the Internet. It’s about the social context through which iTV transactions are facilitated… people trust their TV more than the computer” (Kingsford-Smith, 2003). Adams, Anand & Fox forecast that the following three types of t-commerce will emerge (2001): Push Commerce: Push commerce will give users special offers through commercials or programs. For instance, WebTV viewers in San Francisco were recently offered a 30% off coupon for Melissa Etheridge CDs from CDNow. This interactive ad’s response rate was 22%, as compared to the typical >1% online response rate. Enhanced Shopping Channels: Enhanced shopping channels will give consumers the opportunity to make a purchase online. Enhanced shopping channels are expected to increase impulse buying. Virtual Mall: The virtual mall will give consumers access to a catalog of products that users can browse, access, and place an order in, at any time. In 1999, twenty percent of U.S. households made purchases from a home shopping network. According to TechTrendes, 46% of U.S. consumers are interested in t- commerce, and 80% of active home shopping network users are interested in t- 70
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INTERACTION DESIGN PRINCIPLES FOR I
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ACKNOWLEDGMENTS This thesis would n
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2.3.3 Constraints 2.4 Electronic /
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4.2 Designing for Television 4.2.1
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Table 1.1 Table 1.2 Table 1.3 Table
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Figure 2.6 Figure 2.7 Figure 2.8 Fi
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Figure 5.4 Figure 5.5 Figure 5.6 Fi
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Figure 5.36 Figure 5.37 Figure 5.38
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SUMMARY Interactive television (iTV
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However, it is clear that televisio
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looking closely at existing designs
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For viewers with analog television
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Figure 1.3 Percent of Households wi
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interact with television shows by u
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New Media usage is dominated by 18
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Figure 1.6 Winky Dink and You The o
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1.4.1 BBC Interactive Figure 1.7 In
Page 35 and 36: 1.4.2 Additional Examples Many othe
Page 37 and 38: Table 1.6 (continued). Greece Local
Page 39 and 40: Table 1.6 (continued). New Zealand
Page 41 and 42: using a combination of visual cultu
Page 43 and 44: CHAPTER 2 BROAD CATEGORIES OF ITV P
Page 45 and 46: Table 2.1 Categorization of iTV by
Page 47 and 48: capable of storing an enormous amou
Page 49 and 50: (c) Figure 2.2 Examples of Comcast
Page 51 and 52: (c) (d) Figure 2.3 Examples of Gems
Page 53 and 54: users to send email, chat, and surf
Page 55 and 56: 2.6 WEB-BASED SYNCHRONOUS (TWO-SCRE
Page 57 and 58: interactive or enhanced content on
Page 59 and 60: they allow for greater versatility,
Page 61 and 62: Networks have also used wireless de
Page 63 and 64: The American Film Institute’s enh
Page 65 and 66: game consoles with televisions and
Page 67 and 68: Interactivity must be tied to origi
Page 69 and 70: CHAPTER 3 BROAD CATEGORIES OF ITV P
Page 71 and 72: information about the topic at hand
Page 73 and 74: said they would do so again in the
Page 75 and 76: 3.2.1 Representative Example in Spo
Page 77 and 78: (a) (b) Figure 3.3 Test the Nation
Page 79 and 80: interactive TV betting service tota
Page 81 and 82: application was also available on t
Page 83 and 84: the ABC telecast throughout the eve
Page 85: platforms. The navigation is timeli
Page 89 and 90: - and as close to the regular exper
Page 91 and 92: CNN Crossfire, broadcast in front o
Page 93 and 94: Dramas may need to operate under a
Page 95 and 96: The participatory aspect of many pr
Page 97 and 98: 4.1.1 Grid-Based Design Grid-based
Page 99 and 100: The Law of Similarity. Elements tha
Page 101 and 102: more visually pleasing, but can hel
Page 103 and 104: Figure 4.3 TV Aspect Ratios Althoug
Page 105 and 106: and graphics-safe areas for designi
Page 107 and 108: 4.2.4 Line Width The image on a tel
Page 109 and 110: shapes, to make similar letters dis
Page 111 and 112: specification. OCAP is intended to
Page 113 and 114: pages. Web applications that exceed
Page 115 and 116: Source: Human Factors International
Page 117 and 118: working on a computer is not a soli
Page 119 and 120: media, among others. Figure 4.9 pro
Page 121 and 122: MSN TV 2, which Microsoft rolled ou
Page 123 and 124: with a handheld remote control from
Page 125 and 126: Table 4.2 outlines some of the diff
Page 127 and 128: should be designed with the televis
Page 129 and 130: Pages that appear in series, one af
Page 131 and 132: CHAPTER 5 PRINCIPLES OF INTERACTION
Page 133 and 134: through… The computer’s spatial
Page 135 and 136: medium. The current state of this e
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through the different elements offe
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y the wider context of the program
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History IQ focused on keeping the i
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een programs that were still in dev
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features of a DVD immediately after
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context where the learner is consci
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viewing experiences so that each vi
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(a) (b) Figure 5.10 TiVo WishList (
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e voted off the island. In both cas
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them so conducive to iTV programmin
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own content in ways similar to this
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In the first of a series of on-air
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Jakob Nielsen notes that users are
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(a) (b) Figure 5.22 TV411 Interface
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Figure 5.25 Life 360 Competing Elem
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(a) (b) (c) (d) Figure 5.28 Example
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epresentative of the red button tha
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Lamont brings up compelling advanta
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lower right-hand areas are privileg
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5.4 NAVIGATION Navigation pertains
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Figure 5.35 New Americans Orientati
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Figure 5.37 Test the Nation User In
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applications based on the televisio
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esearchers, “In many ways, the pa
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In Robert Miller’s classic user r
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ecycling bin from Windows, that sta
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importance (see chapter three). In
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Figure 5.46 Examples of Mobile Inte
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CHAPTER 6 CONCLUSIONS AND FUTURE DI
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Figure 6.2 Convergence of Entertain
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(a) Figure 6.3 Examples of MTV Hija
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television producers to create show
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user-centered design, incorporates
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Sheri Lamont, who has practiced and
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ecognition of outstanding achieveme
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REFERENCES Adams, M., Anand, P. & F
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Halle, T. (2003). Standards for int
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Norman, D. (2004) Emotional design:
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Thurrott, P. (2004, October 12). Wi
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BROADBAND A network capable of deli
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MEDIA CENTER Media centers, or PC T
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which a television and a personal c
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