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INTERACTION DESIGN PRINCIPLES FOR INTERACTIVE ...

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esearchers, “In many ways, the participants in our research seemed to lean toward<br />

defining an entertaining Web experience as something closer to traditional TV, but<br />

enriched by the opportunity to explore and find related information” (2001).<br />

In general, however, the depth of an interface can adversely hamper a user’s<br />

navigating through it. Limiting the number of clicks and movement away from the<br />

primary content increases the pace of interaction, keeps the user’s level of attention, and<br />

provides a more satisfying interactive experience overall.<br />

Principle: Always offer an exit option<br />

For iTV applications in which the interactive component covers up part of the<br />

screen or reduces the video screen size, the screen should always offer a way of letting<br />

the viewer exit, even though they opted in to the interactive component to begin with. In<br />

many cases, this means that the enhanced elements will disappear, allowing viewers to<br />

watch the program at full screen. Applications without this option are likely to annoy<br />

viewers who do not wish to interact. Similarly, on mobile platforms, users should always<br />

have an option to opt out. In Figure 5.43 (a), the “Full screen” button on the bottom left-<br />

hand corner of the screen allows users to opt out of the enhanced version of the program<br />

at any time. Likewise, in Figure 5.43 (b), the “Exit to TV” button on the bottom left-hand<br />

corner of the screen allows users to return to the television full screen, exiting the<br />

interactive component.<br />

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