INTERACTION DESIGN PRINCIPLES FOR INTERACTIVE ...

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I have identified eight genres to examine in greater detail: Sports, Entertainment, Reality Programming, Awards Shows, Documentaries, Shopping, Talk Shows, and Dramas. The last three categories (shopping, talk shows, and dramas) have not been extensively developed for iTV to date, but I will discuss their potentials in this arena. These eight genres were selected based upon three elements – depth of information, contest, and participation – that make programs within these genres particularly well suited for iTV programming; that is, effective iTV programming can leverage these basic characteristics of television programs to create more participatory, interesting, and compelling viewing experiences for consumers. Table 3.1 outlines these elements as they relate to each genre. Table 3.1 Elements of Television Genres Conducive to iTV Programming Depth of Information Contest Participation Sports X X X Entertainment X X Reality Programming X X Awards Shows X X Documentaries X Shopping X Talk Shows X Dramas X X Depth of information refers to the sheer quantity of information that exists behind the program, much of which is typically lost during the broadcast itself. For example, a two-hour documentary must leave out hundreds of hours of extra footage, interview material, and supporting documentation. Likewise, extra footage captured from multiple cameras at sporting competitions is often lost to the viewers. An effective iTV application can make these materials available to viewers, giving them to access to greater depth of 53
information about the topic at hand, and offering them greater freedom to customize their viewing experiences. The second element, contest, is an inherent element in most sporting broadcasts, game shows, and some reality shows that makes such programs highly conducive to iTV programming. Such programs are characterized by real-time contests, with game-like qualities, where the outcome is open-ended. Viewers typically rally behind favorite individuals or teams, and love to weigh in with their opinions. Producers can leverage the game-like elements of these programs and engage the audience with activities such as polling and voting. Finally, the majority of television genres afford participation in some way. For programs with contest or game-like elements, for example, viewers are always eager to play along at home or to guess the winner. For this reason, simple iTV applications such as voting, trivia, and polling often enjoy high levels of participation. Another aspect of participation relates to convening a community. Many types of television programs enjoy a loyal following, or a community that convenes around the show. Sports, reality shows, talk shows, and dramas are good examples of such types of programs where viewers love submitting input. ITV programming can put viewers more directly in touch with the community of existing viewers loyal to the program, and “remediate” the experience of watching television alone (Bolter & Grusin, 1999). For example, an application as simple as a poll, with live and near-instantaneous feedback, allows any viewer to see how his/her opinion falls in relation to the hundreds or thousands of other viewers also watching the broadcast at that moment. Unsurprisingly, this element appears to be the most important factor related to successful iTV programming. 54
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INTERACTION DESIGN PRINCIPLES FOR I
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ACKNOWLEDGMENTS This thesis would n
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2.3.3 Constraints 2.4 Electronic /
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4.2 Designing for Television 4.2.1
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Table 1.1 Table 1.2 Table 1.3 Table
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Figure 2.6 Figure 2.7 Figure 2.8 Fi
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Figure 5.4 Figure 5.5 Figure 5.6 Fi
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Figure 5.36 Figure 5.37 Figure 5.38
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SUMMARY Interactive television (iTV
Page 19 and 20: However, it is clear that televisio
Page 21 and 22: looking closely at existing designs
Page 23 and 24: For viewers with analog television
Page 25 and 26: Figure 1.3 Percent of Households wi
Page 27 and 28: interact with television shows by u
Page 29 and 30: New Media usage is dominated by 18
Page 31 and 32: Figure 1.6 Winky Dink and You The o
Page 33 and 34: 1.4.1 BBC Interactive Figure 1.7 In
Page 35 and 36: 1.4.2 Additional Examples Many othe
Page 37 and 38: Table 1.6 (continued). Greece Local
Page 39 and 40: Table 1.6 (continued). New Zealand
Page 41 and 42: using a combination of visual cultu
Page 43 and 44: CHAPTER 2 BROAD CATEGORIES OF ITV P
Page 45 and 46: Table 2.1 Categorization of iTV by
Page 47 and 48: capable of storing an enormous amou
Page 49 and 50: (c) Figure 2.2 Examples of Comcast
Page 51 and 52: (c) (d) Figure 2.3 Examples of Gems
Page 53 and 54: users to send email, chat, and surf
Page 55 and 56: 2.6 WEB-BASED SYNCHRONOUS (TWO-SCRE
Page 57 and 58: interactive or enhanced content on
Page 59 and 60: they allow for greater versatility,
Page 61 and 62: Networks have also used wireless de
Page 63 and 64: The American Film Institute’s enh
Page 65 and 66: game consoles with televisions and
Page 67 and 68: Interactivity must be tied to origi
Page 69: CHAPTER 3 BROAD CATEGORIES OF ITV P
Page 73 and 74: said they would do so again in the
Page 75 and 76: 3.2.1 Representative Example in Spo
Page 77 and 78: (a) (b) Figure 3.3 Test the Nation
Page 79 and 80: interactive TV betting service tota
Page 81 and 82: application was also available on t
Page 83 and 84: the ABC telecast throughout the eve
Page 85 and 86: platforms. The navigation is timeli
Page 87 and 88: 3.7 SHOPPING Shopping, or purchasin
Page 89 and 90: - and as close to the regular exper
Page 91 and 92: CNN Crossfire, broadcast in front o
Page 93 and 94: Dramas may need to operate under a
Page 95 and 96: The participatory aspect of many pr
Page 97 and 98: 4.1.1 Grid-Based Design Grid-based
Page 99 and 100: The Law of Similarity. Elements tha
Page 101 and 102: more visually pleasing, but can hel
Page 103 and 104: Figure 4.3 TV Aspect Ratios Althoug
Page 105 and 106: and graphics-safe areas for designi
Page 107 and 108: 4.2.4 Line Width The image on a tel
Page 109 and 110: shapes, to make similar letters dis
Page 111 and 112: specification. OCAP is intended to
Page 113 and 114: pages. Web applications that exceed
Page 115 and 116: Source: Human Factors International
Page 117 and 118: working on a computer is not a soli
Page 119 and 120: media, among others. Figure 4.9 pro
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MSN TV 2, which Microsoft rolled ou
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with a handheld remote control from
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Table 4.2 outlines some of the diff
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should be designed with the televis
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Pages that appear in series, one af
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CHAPTER 5 PRINCIPLES OF INTERACTION
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through… The computer’s spatial
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medium. The current state of this e
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through the different elements offe
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y the wider context of the program
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History IQ focused on keeping the i
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een programs that were still in dev
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features of a DVD immediately after
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context where the learner is consci
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viewing experiences so that each vi
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(a) (b) Figure 5.10 TiVo WishList (
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e voted off the island. In both cas
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them so conducive to iTV programmin
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own content in ways similar to this
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In the first of a series of on-air
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Jakob Nielsen notes that users are
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(a) (b) Figure 5.22 TV411 Interface
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Figure 5.25 Life 360 Competing Elem
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(a) (b) (c) (d) Figure 5.28 Example
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epresentative of the red button tha
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Lamont brings up compelling advanta
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lower right-hand areas are privileg
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5.4 NAVIGATION Navigation pertains
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Figure 5.35 New Americans Orientati
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Figure 5.37 Test the Nation User In
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applications based on the televisio
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esearchers, “In many ways, the pa
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In Robert Miller’s classic user r
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ecycling bin from Windows, that sta
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importance (see chapter three). In
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Figure 5.46 Examples of Mobile Inte
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CHAPTER 6 CONCLUSIONS AND FUTURE DI
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Figure 6.2 Convergence of Entertain
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(a) Figure 6.3 Examples of MTV Hija
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television producers to create show
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user-centered design, incorporates
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Sheri Lamont, who has practiced and
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ecognition of outstanding achieveme
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REFERENCES Adams, M., Anand, P. & F
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Halle, T. (2003). Standards for int
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Norman, D. (2004) Emotional design:
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Thurrott, P. (2004, October 12). Wi
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BROADBAND A network capable of deli
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MEDIA CENTER Media centers, or PC T
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which a television and a personal c
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