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INTERACTION DESIGN PRINCIPLES FOR INTERACTIVE ...

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epresentative of the red button that digital viewers are encouraged to press in order to go<br />

interactive” (quoted in May, 2005).<br />

Figure 5.31 New BBCi logo<br />

Accordingly, the BBCi service itself has also been re-designed to reflect the same<br />

black, red, and white colors of the new logo. According to Rahul Chakkara, BBC<br />

Controller of BBCi 24/7 interactive television services, BBCi’s new look is “the second<br />

stage of our continuing journey to make the interactive experience easier for BBC<br />

viewers... We also wanted to create a visual identity for our interactive TV services that<br />

would help raise awareness amongst those people who have not yet pressed red” (quoted<br />

in May, 2005).<br />

While we do not have a comparable system in place to standardize iTV interfaces<br />

in the U.S, it is nevertheless a good idea for networks to build a visual identity that is<br />

consistent so that over time, users become familiar with the model of interactivity and<br />

come to know what to expect.<br />

Principle: Create an effective screen structure<br />

In chapter four, I discussed the importance of leveraging grids, colors, and<br />

grouping principles such as the Gestalt Laws in order to create effective layouts that<br />

direct a viewer’s visual attention and help to script the interaction. Thissen provides<br />

additional detail about how this process operates:<br />

152

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