Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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Call Center FS & FM Phase II PG February 29, 2008 Initial Application ERN2 Documentation Requirement: • Hourly pay rate • Tips, if not included in gross pay on the pay stubs • Reason any pay period is not considered representative pay • Verification of income when stubs are not in the CR • Calculation of representative pay and frequency of pay on this screen • If EVNC is used, indicate on this screen REMA for ERN2 UPDATE REMARKS - REMA REMA 01 10/05/06 – time – OV – Case manager – Load ID – County – Phone Number – OV - Verification of wages requested today 10/05/06. Ms Simmons given Form 809 Verification of Earned Income for her employer to complete. MESSAGE More 13-bott PG-37
Call Center FS & FM Phase II PG February 29, 2008 Initial Application DEAL for Margaret Simmons • Margaret does not pay child support outside the home. INTERVIEW DEEM/ALLOCATE - DEAL DEAL 01 Month 11 06 Client Name MARGARET SIMMONS Client ID 777006064 ------------------ Deemor Budget ------------------- ---------- CS Paid Outside Home ---------- Num IRS Dep Alimony V Other Exp V Del Oblig Amt V Paid Amt V ------------------ ABD Allocation -------------------- Inelig Inelig Del Ind Amount V Del Ind Amount V Number Of ABD Child Appl Recip -------------- Alien Sponsor --------------- --------- AF Allocation ------ Amt Actually Contributed/V Client ID Number of Other Spons Aliens Who can Number of Other FS Recips Spons Allocate to me Message 15-lett DEAL Documentation Requirement: 24-del • Alien sponsor’s name and address • To whom child support paid outside the home • Computation of the monthly amount There is no ADT to meet this documentation requirement. Press F9 to document. PG-38
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