Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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Call Center Food Stamp Phase 2 PG October 24, 2007 Financial Changes LINDA THOMAS - LOSS OF INCOME CHANGE FOOD STAMP FINANCIAL ELIGIBILITY - FSFI FSFI A Month 11 06 AU ID 904301315 Prog FS Prog Type S Resources Income Test (cont) Resources Limit 2000.00 Excess Shelter 400.00 Total Resources 600.00 Medical Deduction .00 Income Test Dep Care Deduction .00 Gross Income Standard 2097.00 Child Support Ded .00 Gross Count Earned 1386.65 Adjusted Net Income 575.00 Self Employ Expenses .00 Net Income Standard 1613.00 Earned Income Deductn 277.33 Thrifty Food Plan 506.00 Net Earned Income 1109.32 Allotment Amount 333.00 Gross Count Unearned .00 Recoupment Amount .00 AFDC / Refugee .00 Benefit Amount 333.00 Standard Deduction 134.00 Previous Benefit 274.00 Bnft Eff Date 100506 Bnft Confirm Y Reasons Budgeting Method P Notice Type 0003 Waive Timely Notice Period Notice Override Review Begin Dt 10 06 Review End Dt 03 07 Strat 2 Issue Type Message 13-note PG-40
Call Center Food Stamp Phase 2 PG October 24, 2007 Financial Changes VIII. Walk Through: Arthur Griffith New Unearned Income Unemployment Compensation Benefits (UCB) This case will give you an opportunity to practice adding unearned income. Background Arthur Griffith calls on 10/05/06 to report that he has started to receive UCB. He will receive $105 per week on Wednesdays. He will receive her first UCB check on 10/21/06. You review Clearinghouse which verifies her UCB amount. Your Assignment: • Add the unearned income for the ongoing month and complete the appropriate Macros/Quick Scripts. AMEN • select R and enter Arthur FS AU ID# XXXX00077 ADDR • Press F21 to access the NARR Screen. Select and complete the Narrative Macro/Quick Script “Change Reported to Change Center”. PG-41
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Call Center FS/FM SUCCESS PG Octobe
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Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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