Customer Contact Center Food Stamp/Family Medicaid Phase II ...

More documents

Recommendations

Info

Call Center FS/FM SUCCESS PG October 24, 2007 Screening and Registration CRS Name/SSN Inquiry for Susan Simmons Does not have a Social Security Number Enter “U” in the sex field. HRRS0010 CLIENT REGISTRATION SYSTEM CICSV2 10/05/2006 NAME/SSN INQUIRY 11:12:42 L NAME SIMMONS F NAME SUSAN M NAME SFX SSN1 DOB (MM DD YYYY) +/- SEX U MORE RACE (Y/N)?: BLACK OR AFRICAN AMERICAN WHITE ASIAN NATIVE HAWAIIAN/OTHER PACIFIC ISLANDER AMERICAN INDIAN/ALASKAN NATIVE ETHNICITY (L/N)?: HISPANIC/LATINO SEL CL ID E CTY L NAME F NAME MI DOB SX RCE SSN A 92169 No matches found F1-HELP F2-REFSH F3-EXIT F7-UP F8-DOWN F9-CLT DET F11-CLT PART F12-RETN PF3 to exit CRS back to AMEN. PG-11
Call Center FS/FM SUCCESS PG October 24, 2007 Screening and Registration Margaret Simmons Registration Select “J” from the AMEN menu ASSISTANCE UNIT/CLIENT SUBMENU - AMEN AMEN AU ID Screen ID Benefit Month (MM YY) Selection J Client ID As Of Date Notice Type A. Name/Part Inquiry J. Registration R. Interim/Hist Change B. AU/Client Inquiry K. Add A Person S. QRF Change D. Address Inquiry L. Add A Program Y. Spndwn Med Expnse Update E. Trial Budget M. Reinstatement Z. Spndwn Med Expnse Inquiry F. Trial Eligibility N. Initiate Review 1. Spndwn Authorization G. Batch Print Request O. Interview 5. Prior Medicaid Copy H. Notice History P. Process Appl Months 6. Finalize Prior Medicaid I. SPA Inquiry Q. Finalize Application Message PG-12
Page 1 and 2: Customer Contact Center Food Stamp/
Page 3 and 4: Call Center FS/FM SUCCESS PG Octobe
Page 31 and 32: Call Center FS/FM SUCCESS PG June 2
Page 49: Call Center FS/FM SUCCESS PG Octobe
Page 83 and 84: Call Center FS & FM Phase II PG Feb
Page 101 and 102:
Call Center FS & FM Phase II PG Feb
Page 103 and 104:
Page 105 and 106:
Page 107 and 108:
Page 109 and 110:
Page 111 and 112:
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Page 163 and 164:
Page 165 and 166:
Page 167 and 168:
Page 169 and 170:
Page 171 and 172:
Call Center Food Stamp Phase 2 PG F
Page 173 and 174:
Page 175 and 176:
Page 177 and 178:
Call Center FS/FM SUCCESS PG Octobe
Page 179 and 180:
Page 181 and 182:
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Page 195 and 196:
Page 197 and 198:
Page 199 and 200:
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 208 and 209:
Page 210 and 211:
Page 212 and 213:
Page 214 and 215:
Page 216 and 217:
Page 218 and 219:
Call Center Food Stamp Phase 2 PM J
Page 220 and 221:
Page 222 and 223:
Call Center Food Stamp Phase 2 TM J
Page 224 and 225:
Call Center Food Stamp Phase 2 PG O
Page 226 and 227:
Page 228 and 229:
Page 230 and 231:
Page 232 and 233:
Page 234 and 235:
Page 236 and 237:
Page 238 and 239:
Page 240 and 241:
Page 242 and 243:
Page 244 and 245:
Page 246 and 247:
Page 248 and 249:
Page 250 and 251:
Page 252 and 253:
Page 254 and 255:
Page 256 and 257:
Page 258 and 259:
Page 260 and 261:
Page 262 and 263:
Page 264 and 265:
Page 266 and 267:
Page 268 and 269:
Page 270 and 271:
Page 272 and 273:
Page 274 and 275:
Page 276 and 277:
Page 278 and 279:
Page 280 and 281:
Page 282 and 283:
Page 284 and 285:
Page 286 and 287:
Page 288 and 289:
Page 290 and 291:
Page 292 and 293:
Page 294 and 295:
Page 296 and 297:
Page 298 and 299:
Page 300 and 301:
Page 302 and 303:
Page 304 and 305:
Page 306 and 307:
Page 308 and 309:
Page 310 and 311:
Call Center Food Stamp Phase II PG
Page 312 and 313:
Page 314 and 315:
Page 316 and 317:
Page 318 and 319:
Page 320 and 321:
Page 322 and 323:
Page 324 and 325:
Page 326 and 327:
Page 328 and 329:
Page 330 and 331:
Page 332 and 333:
Page 334 and 335:
Page 336 and 337:
Page 338 and 339:
Page 340 and 341:
Call-Center Family Medicaid II Octo
Page 342 and 343:
Page 344 and 345:
Page 346 and 347:
Page 348 and 349:
Page 350 and 351:
Call Center Family Medicaid Phase 2
Page 352 and 353:
Page 354 and 355:
Page 356 and 357:
Page 358 and 359:
Page 360 and 361:
Page 362 and 363:
Page 364 and 365:
Page 366 and 367:
Page 368 and 369:
Page 370 and 371:
Page 372 and 373:
Page 374 and 375:
Page 376 and 377:
Page 378 and 379:
Page 380 and 381:
Page 382 and 383:
Page 384 and 385:
Page 386 and 387:
Page 388 and 389:
Page 390 and 391:
Page 392 and 393:
Page 394 and 395:
Page 396 and 397:
Page 398 and 399:
Page 400 and 401:
Page 402 and 403:
Page 404 and 405:
Page 406 and 407:
Page 408 and 409:
Page 410 and 411:
Page 412 and 413:
Page 414 and 415:
Page 416 and 417:
Page 418 and 419:
Page 420 and 421:
Page 422 and 423:
Page 424 and 425:
Page 426 and 427:
Page 428 and 429:
Page 430 and 431:
Page 432 and 433:
Page 434 and 435:
Page 436 and 437:
Page 438 and 439:
Page 440 and 441:
Page 442 and 443:
show all

Customer Contact Center Food Stamp/Family Medicaid Phase II ...

Create successful ePaper yourself

Delete template?

Save as template?