Customer Contact Center Food Stamp/Family Medicaid Phase II ...

Call Center Food Stamp Phase II PG February 29, 2008
Putting It Together
• press F9 to access the REMARKS Screen. Select and Complete the New
Unearned Income Macro/Quick Script from the Unearned Income
Macros List.
UPDATE REMARKS - REMA REMA
XXXXXXXXXXXXXXX New Unearned Income XXXXXXXXXXXXXXXXXXXXXXXX
Date of Contact is: 8/22/2007
Method of Contact: (X )Phone ( )FAX ( )Mail ( )Other
Contact's Name/Source: Herman Horton
Person receiving: Kelly L. Horton Type of Unearned Income: RSDI
Date first received: September 2006
Gross amount: $250
Net amount: N/A
Explain budgeted amount? ( ) Yes ( X )No
How verified?
Award Letter from Social Security
Lump sum received ( )Yes ( X )No ***If yes, update resource screen***
Verification Status: Received , Faxed copy of Benefit Award letter to office on
10/05/06
Forms Sent:( )C173 ( )C178 ( )C809
Sent Date:
Due Date:
Remarks:
Enter Name, Load and Tel #
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
PG-9