Customer Contact Center Food Stamp/Family Medicaid Phase II ...

Call Center FS & FM Phase II PG February 29, 2008
RSM and Newborn
press enter
fast path to ERN2 for Allison
ERN2 for Allison
• she will now earn $610 per week salary, still 40 hours per week
• press F9 to access the REMARKS Screen. Select and Complete the Change
in Wages Macro/Quick Script from the Master Macros List.
UPDATE REMARKS - REMA REMA
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Change in Wages XXXXXXXXXXXXXXXXXXXXX
Date SGCC Worked Case: 10/05/2006 1:03:07 PM
Method of Contact ( X)Phone ( )FAX ( )Mail ( )Other
Contact's Name/Source: Allison Arroyo
Person Working: Allison Arroyo Effective Date: 11/06
Employer's Name: Toys R Us
Reason for Change: Received a promotion to assistant manager
Hours worked/week: 40 Rate of Pay: $610 salary Frequency of pay: Weekly
Day of Week Paid: Friday Date First Check Reflecting change: 10/17/06
Type of Verification: Statement from employer.
Forms Sent(X )C173 ( )C178 ( )C809 Due Date: 10/15/06
Calculation of Pay: $610 X 4.3333 = $2643.31
*******Update Child Care and/or work code If Necessary*******
**********See MISC Remarks for Management **********
Remarks:
Enter Name, Load and Tel #
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
press enter
send Form 173
PG-31