Customer Contact Center Food Stamp/Family Medicaid Phase II ...

Call Center FS/FM SUCCESS PG October 24, 2007
Documentation MACROS/Quick Scripts
UPDATE REMARKS - REMA REMA
XXXXXXXXXXXX Failure to Return Requested Information - Medicaid XXXXXXXXXXXX
Date SGCC Worked Case: 11/3/2006 1:48:35 PM
Date Change Reported:
A/R Name:
has failed to provide the requested Information for mao.
No contact from client, eligibility cannot be determined.
Information return DEADLINE EXPIRED ON:
REMARKS:
Enter Name, Load and Tel #
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
PM-26