Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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Call Center FS/FM SUCCESS PG October 24, 2007 Screening and Registration CRS Name/SSN Inquiry for Susan Simmons Does not have a Social Security Number Enter “U” in the sex field. HRRS0010 CLIENT REGISTRATION SYSTEM CICSV2 10/05/2006 NAME/SSN INQUIRY 11:12:42 L NAME SIMMONS F NAME SUSAN M NAME SFX SSN1 DOB (MM DD YYYY) +/- SEX U MORE RACE (Y/N)?: BLACK OR AFRICAN AMERICAN WHITE ASIAN NATIVE HAWAIIAN/OTHER PACIFIC ISLANDER AMERICAN INDIAN/ALASKAN NATIVE ETHNICITY (L/N)?: HISPANIC/LATINO SEL CL ID E CTY L NAME F NAME MI DOB SX RCE SSN A 92169 No matches found F1-HELP F2-REFSH F3-EXIT F7-UP F8-DOWN F9-CLT DET F11-CLT PART F12-RETN PF3 to exit CRS back to AMEN. PG-11
Call Center FS/FM SUCCESS PG October 24, 2007 Screening and Registration Margaret Simmons Registration Select “J” from the AMEN menu ASSISTANCE UNIT/CLIENT SUBMENU - AMEN AMEN AU ID Screen ID Benefit Month (MM YY) Selection J Client ID As Of Date Notice Type A. Name/Part Inquiry J. Registration R. Interim/Hist Change B. AU/Client Inquiry K. Add A Person S. QRF Change D. Address Inquiry L. Add A Program Y. Spndwn Med Expnse Update E. Trial Budget M. Reinstatement Z. Spndwn Med Expnse Inquiry F. Trial Eligibility N. Initiate Review 1. Spndwn Authorization G. Batch Print Request O. Interview 5. Prior Medicaid Copy H. Notice History P. Process Appl Months 6. Finalize Prior Medicaid I. SPA Inquiry Q. Finalize Application Message PG-12
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Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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