Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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Call Center Food Stamp Phase 2 PG October 24, 2007 Financial Changes XI. INDEPENDENT STUDY: TANGELA HEARD ADDRESS CHANGE/ INCREASE IN SHELTER DEDUCTIONS This case will give you an opportunity to practice adding reported new wages to an ongoing case. Background: • Tangela Heard calls on 10/05/06 to report that she has moved on 9/30/06 to 236 Hampton Road Atlanta, GA. 30304. She still lives in the same county. Only her and her daughter in the AU. Her phone number has not changed. Her new rent amount will be $680/month, which includes the gas for heat. She does have a window air conditioning. She is responsible for paying the electric, water and telephone bills. Her new landlord is Diana Miller, 1821 West Hampton Road, Atlanta, GA 30345, phone number 678-564-8954. Management is not questionable. She has already faxed a copy of her new lease and rent receipt. She rented at her previous address 04/2000 – 10/2006. Your Assignment: Document the change, change her address and SUA type and rent amount. Run trial budget/eligibility to determine whether or not verification is required. Complete the appropriate Macros/Quick Scripts. Tangela Heard AU# XXXX00085 PG-66
Call Center Food Stamp Phase 2 PG October 24, 2007 Financial Changes FSFI for Tangela Heard Address Change / Increase in Shelter CHANGE FOOD STAMP FINANCIAL ELIGIBILITY - FSFI FSFI A Month 11 06 AU ID 544105116 Prog FS Prog Type S Resources Income Test (cont) Resources Limit 2000.00 Excess Shelter 400.00 Total Resources .00 Medical Deduction .00 Income Test Dep Care Deduction .00 Gross Income Standard 1744.00 Child Support Ded .00 Gross Count Earned 928.12 Adjusted Net Income 209.00 Self Employ Expenses .00 Net Income Standard 1341.00 Earned Income Deductn 185.62 Thrifty Food Plan 399.00 Net Earned Income 742.50 Allotment Amount 336.00 Gross Count Unearned .00 Recoupment Amount .00 TANF / Refugee .00 Benefit Amount 336.00 Standard Deduction 134.00 Previous Benefit 336.00 Bnft Eff Date 100506 Bnft Confirm Reasons Budgeting Method P Notice Type 0003 Waive Timely Notice Period Notice Override Review Begin Dt 07 06 Review End Dt 12 06 Strat 2 Issue Type Message 13-note PG-67
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Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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