Customer Contact Center Food Stamp/Family Medicaid Phase II ...

Call Center FS/FM SUCCESS PG October 24, 2007
Documentation MACROS/Quick Scripts
UPDATE NARRATIVE - NARR NARR
xxxxxxxxxxxxxxxxxxx Change Processed Around Pending Appl xxxxxxxxxxxxxxxxxxx
Today's Date is 11/3/2006 12:25:12 PM
Reported Change: Earned Income( ) Unearned Income( )
Change in Address( ) Shelter( ) HH Size( )
Childcare( ) Resources( ) Other( )
Change resulted in Benefit ( )Increase ( )Decrease ( )No Change
Or ( ) Ineligibility
Addr screen print sent?( )Y/N Email sent? ( ) Y/N
Does A/R receive subsidized Child Care? ( )Y/N
**A change is being completed around a pending application. Code 555 will be
entered on the STAT screen of the pending application. The county worker
should remove the code when the applicant is interviewed, then proceed with
the application process**
REMARKS:** Note to county interviewer: Clearinghouse screens will need to
pulled manually --Please address during interview**
Enter Name, Load and Tel #
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PM-7