Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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Call Center FS/FM SUCCESS PG October 24, 2007 Documentation MACROS/Quick Scripts UPDATE REMARKS - REMA REMA XXXXXXXXXXXXXXXXXXX Rent Increase/Decrease XXXXXXXXXXXXXXXXXXXXXXXXXX Date SGCC Worked Case: 11/3/2006 12:54:59 PM Method of Contact ( )Phone ( )FAX ( )Mail ( )Other Contact's Name/Source: Old Rent Amount: New Rent Amount: Does AU receive Housing Assistance? Yes( ) No( ) If yes, what portion of rent does AU pay: Effective Date: ******************* See MISC Remarks for Management ****************** Type of Verification: Forms Sent( )C173 ( )C178 ( )C809 Sent Date: Due Date: Remarks: Enter Name, Load and Tel # XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX PM-16
Call Center FS/FM SUCCESS PG October 24, 2007 Documentation MACROS/Quick Scripts UPDATE REMARKS - REMA REMA XXXXXXXXXXXX SHELTER CHANGE FOR NEW ADDRESS XXXXXXXXXXXXXXXXXXXXXX DATE SGCC WORKED CASE: 11/3/2006 12:56:03 PM METHOD OF CONTACT ( )PHONE ( )FAX ( )MAIL ( )OTHER CONTACT'S NAME/SOURCE: DOES AU RECEIVE HOUSING ASSISTANCE? YES( ) NO( ) IF YES, WHAT PORTION OF RENT DOES AU PAY: NEW RENT/MORTGAGE AMOUNT: EFFECTIVE DATE: HEATING SOURCE: COOLING SOURCE: WHAT UTILITIES DO YOU PAY: SUA ALLOWED ( )HC ( ) ACTUAL ( )PHONE ( )NONE IF( )NONHC; WHY: ( )EXCESS ( )TWO OR MORE UTILITIES **************ADDRESS MORTGAGE - TAXES/INSURANCE************** **************SEE MISC REMARKS FOR MANAGEMENT***************** TYPE OF VERIFICATION: FORMS SENT ( )C173 ( )C178 ( )C809 SENT DATE: DUE DATE: REMARKS: ENTER NAME, LOAD AND TEL # XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX PM-17
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Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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