Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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Call Center FS/FM SUCCESS PG October 24, 2007 Screening and Registration CRS Name/SSN Clearance for Susan Simmons SUCCESS finds no match for Susan Simmons, so you tell SUCCESS to assign a new client ID. HRRS0070 CLIENT REGISTRATION SYSTEM CICSY2 NAME/SSN CLEARANCE 13:58:05 CLIENT ID L NAME F NAME MI DOB SEX SSN 000000003 SIMMONS SUSAN 11 25 2003 F 000 00 0000 RACE (Y/N)?: BLACK OR AFRICAN AMERICAN Y WHITE N ASIAN N NATIVE HAWAIIAN/OTHER PACIFIC ISLANDER N AMERICAN INDIAN/ALASKAN NATIVE N ETHNICITY (L/N)?: HISPANIC/LATINO N 0000 POSSIBLE MATCHES TYPE OF MATCH NO POSSIBLE MATCHES SEL CL ID E CTY L NAME F NAME MI DOB SEX RCE SSN ALT ASSIGN IV-A CLIENT ID ASSIGN NEW CLIENT ID Y NEXT MATCH TYPE END OF MATCHES F1-HELP F2-RFRSH F3-EXIT F7-UP F8-DN F9-CLT DET F10-PREV F11-CLT PART F12-MATCH PG-23
Call Center FS/FM SUCCESS PG October 24, 2007 Screening and Registration Back on MEMB for Susan Simmons You leave “More Members” blank to indicate that there are no more members to add. REGISTER HOUSEHOLD MEMBER - MEMB MEMB 03 01 Client ID 758006076 Del F Name SUSAN MI L Name SIMMONS Suf Relationship CH DOB (MM DD YYYY) 11 25 2003 V CS Sex F SSA/SSN Appl For SSN1 V Race: B W A N P Ethnic: N Preg Due Date Y N N N N Alternate Names F Name MI L Name Suf More Names Additional SSNs SSN V SSN V SSN V SSN V More SSNs Message More Members 18-tbud 24-del PG-24
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Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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