Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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Call <strong>Center</strong> FS/FM SUCCESS PG June 27, 2007 Introduction to Training PG-31
Call <strong>Center</strong> FS/FM SUCCESS PG October 24, 2007 Introduction to SUCCESS Objectives for Introduction to SUCCESS By the end of this section, you should know: • the SUCCESS Lab Rules • how to access the policy manual online • how to sign on to the SUCCESS system • how to navigate in SUCCESS • the types of SUCCESS screens • how to use function keys in SUCCESS PG-1
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