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Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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Call <strong>Center</strong> <strong>Family</strong> <strong>Medicaid</strong> <strong>Phase</strong> 2 PG February 29, 2008<br />

TMA<br />

I. OBJECTIVES<br />

By the end of this section, you should know:<br />

• how to process a reported change in income<br />

• how to determine if SUCCESS has trickled to another <strong>Medicaid</strong><br />

Class of Assistance<br />

• how to accurately code the MISC screen when an AU is<br />

eligible for TMA<br />

PG-1

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