Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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Call Center FS/FM SUCCESS PG October 24, 2007 Documentation MACROS/Quick Scripts UPDATE REMARKS - REMA REMA XXXXXXXXXXXXXXXXXXXXXXXXXXX New Address Reported XXXXXXXXXXXXXXXXX Date SGCC Worked Case: 11/3/2006 1:58:11 PM Method of Contact ( )Phone ( )FAX ( )Mail ( )Other Contact's Name/Source: Date Moved: New phone #: New Address: New Rent or Mortgage Amount: ******** Verify Amount of Rent or Mortgage ************ Did everyone move with customer: Are there any new members: ********** If there is a change in HH comp, update STAT screen.************ Moved out of county? No( ) Yes( ) New County's Name: ***See Remarks on Shel for Deductions and STAT for change in HH comp.*** Remarks: Enter Name, Load and Tel # XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX PM-32
Call Center FS/FM SUCCESS PG October 24, 2007 Documentation MACROS/Quick Scripts UPDATE REMARKS - REMA REMA XXXXXXXXXXXXXXXXXXXXXXXXXXXXX NEWBORN REPORTED XXXXXXXXXXXXXXXXXX DATE SGCC WORKED CASE: 11/3/2006 1:59:27 PM DATE OF REPORT: REPORT: ( )PHONE ( )MHN ( )PG STAT ( )NEWBORN CERT ( )CONFIRMATION OF BIRTH CONTACT'S NAME/SOURCE: NEWBORN'S NAME: DOB: SEX: RACE: MOTHER'S COAS AT NEWBORN'S BIRTH: A/R WOULD LIKE NEWBORN ADDED TO ( )F15 ( )MED ( )FS ( )TANF A/P NAME: IS A/P IN THE HOME: NEWBORN'S INCOME/RESOURCES: FAMILY CAP CHILD ( )Y/N ( )N/A IF NO, WHY NOT: TYPE OF VERIFICATION: FORMS SENT( )C173 ( )A130 ( )C809 DATE SENT: DUE DATE: REMARKS: ENTER NAME, LOAD AND TEL # XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX PM-33
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Call Center FS/FM SUCCESS PG Octobe
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Customer Contact Center Food Stamp/Family Medicaid Phase II ...

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