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Chapter 4 Research Method
end of the interviews in order to ensure that all the information provided had been
accurately recorded.
4.9.7 Summary
In total 30 people (including staff nurses, healthcare assistants, support staff,
residents and residents’ families) consented to being interviewed and this data
collection method took place over a four-month period. Demographic information
was gathered from the participants on the day of the interviews. The researcher
maintained a reflective diary throughout and wrote up observations immediately
after each interview. All interviews were then transcribed verbatim and prepared for
analysis.
The analysis of the interview and observation data will now be described.
4.10 Analysis of Interview and Observational Data
Phase one of the research study yielded four primary data sets: observations,
interviews, documents and an attitude survey. This section will describe the analysis
of the interviews and the observation data. The next section will describe the analysis
of the attitude survey. The analysis of the documents has previously been described.
Managing the data involved ensuring that the data sources, i.e. interviews and
observations were clearly recorded in each transcript and clearly identifiable. To
facilitate this it was decided to allocate the letter “S” to staff nurse interviews, “H” to
healthcare assistant interviews, “R” to resident interviews and “F” to family
interviews. Observations were labelled per day, e.g. day 1. To ensure anonymity all
identifiable information was removed from the transcripts.
4.10.1 Steps of Data Analysis
The first step was to transcribe the data. After each data collection period
(observations and interviews) the audio-recorded data were transcribed. The
accuracy of the transcription was checked by listening to each tape whilst reading the
transcribed copy and any corrections were made before the transcripts were coded.
All documents were then imported into NVivo.