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84<br />

Chapter 3 Research Framework<br />

According to Barton (2008), ethnographers should be familiar with its three general<br />

features: it is naturalistic and studies people in their natural setting; it is holistic and<br />

accepts the complexity <strong>of</strong> social organisations and order; and it recognises culture,<br />

which enables understanding <strong>of</strong> group identity and group regulation.<br />

3.4.1.2 Phenomenology<br />

Phenomenology is a strategy <strong>of</strong> inquiry in which the researcher identifies the essence<br />

<strong>of</strong> human experiences about a phenomenon as described by participants. It aims to<br />

understand the lived experience (Moustakas, 1994). It does not use scientific<br />

measurements but uses subjective, descriptive approaches instead. Rather than<br />

provide an understanding <strong>of</strong> the cause <strong>of</strong> something it tries to provide a description<br />

<strong>of</strong> how things are experienced first hand. Two main approaches to phenomenology<br />

exist: the Heideggerian approachand the Husserl approach. Husserl (1913) developed<br />

a phenomenology whereby researchers bring their own understanding and<br />

experiences to the research process and advocated for the use <strong>of</strong> “bracketing” <strong>of</strong> the<br />

researcher’s experiences (keeping the researcher’s own understanding and<br />

experiences separate). Heidegger (1962) stated that phenomenology aims to<br />

understand the “lived experience”. Mapp (2008) explained that Heidegger developed<br />

the phenomenological approach known as “hermeneutics”, meaning interpretation.<br />

According to Patton (2002), phenomenology can be a philosophy, an inquiry<br />

paradigm, an interpretive theory, a social science analytical perspective or<br />

orientation, a major qualitative tradition, or a research methods framework. Patton<br />

(2002) added that what these varying approaches share in common is a focus on<br />

exploring how human beings make sense <strong>of</strong> experience and transform experience<br />

into consciousness, both individually and as shared meaning.<br />

Creswell (2003) stated that phenomenology requires the researcher to identify the<br />

“essence” <strong>of</strong> human experiences concerning a phenomenon. This “essence” is<br />

described by the participants. Creswell (2003) added that this understanding <strong>of</strong> the<br />

“essence” <strong>of</strong> this “lived experience” means that phenomenology is not just a strategy<br />

but also a philosophy.<br />

Data collection methods for this strategy usually include in-depth interviews with<br />

people who have directly experienced the phenomenon <strong>of</strong> interest. In other words,

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