View/Open - ARAN - National University of Ireland, Galway

Question Theme
What decisions does your relative make on a
daily basis?
Question Theme
How do you or your relative seek
assistance and do you receive the
assistance desired?
Question Theme
Do all staff members show an
interest in your relative’s likes and
dislikes? Are they asked how they
would like to spend their day?
Family Interview Guide
Attribute
Residents involved in decision-making, and
capacity encouraged and maintained.
Question
Can you tell me how your relative spends
their day?
Attribute
Residents delegate care needs
based on the right to selfdetermination
and the rights of
older people.
Question
Tell me what help your relative gets
from staff and how they get that
help?
Attribute
Negotiated care plans encouraged
through open and respectful
communication.
Question
Tell me how do staff know what
your relative likes to
eat/wear/spend their time doing?
And what they can and can’t do for
themselves.
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Appendices
Probes
Does your relative choose what clothes to
wear?
Does anyone help them with that? What
about meals? Can they choose what to eat?
Or what past times/activities to do?
Probes
Does your relative get too much/too
little help? Do staff help them to do
things the way they like or the way
you request? How do you and your
relative get on with the staff?
Probes
Do staff ask your relative on a daily
basis? Do you think all staff know
what your relative likes or dislikes?
Do you or your relative chat about
these things with the staff?