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Conclusion Drawing and Verification
355
Appendices
Themes Sub-themes Sub-themes Sub-themes Units of Meaning Coded Sources Coded
Being Personal 279 29
2a-Being Impersonal 202 26
Routine V's Flexibility 166 25
Care planning 5 4
Depends on staff 12 8
Going with the flow - who's flow 24 15
Not just physical care 7 5
Resident dependence 4 4
Rushing or hurrying 12 10
Time and timing 11 7
Ward atmosphere 36 12
2b- Being Personalised 77 21
Recreational activity 69 21
Residents delegate 8 4
The Personal 666 33
1a - The Person 188 33
Capacity 60 24
Making Decisions 74 26
Residents delegate 8 4
Self-Determination 46 23
1b-The Personality 97 23
Motivation for the job 97 23
Feeling appreciated 7 4
Hard work 4 4
Interested in older people 9 7
Residents dependence 1 1
Teamwork 9 8
The right personality 10 8
The right skills 6 4
Tiring and boring 3 3
1c-Person to Person 381 33
Communication 117 19
Approachable staff 7 5
Building relationships 13 6
No time to communicate 3 3
Not all residents can talk 7 5
Staff to staff communication 8 3
Talking & listening to the residents 21 8
Knowing the resident 119 27
Acknowledging age 2 2
Care planning 5 3
When and where 4 4
Continuity of staff 7 6
Knowing the residents past 19 12
Forgetting the person 3 3
What if they can't tell you 7 6
Likes and dislikes 15 10
Maintaining dignity 47 14
Its just the little things 3 2
Privacy 3 2
Respecting the resident 9 7
Wardrobes & clothing 8 7
Residents delegate 9 5
Role of Family 89 21
Care planning 10 6
Providing clothes 4 4
Taking residents out 6 5