View/Open - ARAN - National University of Ireland, Galway

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Chapter 5 Findings
Several negative impersonal factors were identified. Participants spoke about the
nature of the work and how that affects their motivation:
“Day in and day out it’s very tiring. There’s no change or, you just
know it’s going to be the same every single day, you know.”
(H02)
Staff participants acknowledged that the job is physically demanding:
“I think the type of work is hard work, it’s physical work and you
can’t get away from that and if you’re committed to doing it, you’re
doing it.”
(H03)
“I do find it heavy going though, but I do like it.”
(S07)
The HCA participants expressed a feeling of not being appreciated:
“…hard work. Sometimes you can have a bit of craic but not
always because the work is so hard and you do a lot of it and you
feel that there is no thanks for it, you know. You don’t feel
appreciated a lot of the time.”
(H01)
“I might some mornings even suggest something and I’ve nearly
been looked at as if to say ‘who do you think you are, having an
opinion?’ you know, and then complete ignore what I said and just
carried on with what they were doing so I thought. Somebody said
to me ‘we’re only paid from the neck down’.”
(H02)
There were some staff participants, however,who felt that not all members of the
team were contributing in the same way:
“I wish everybody was of the same work mode, you know, just to
say that we are looking after patients at the end of the day and if
everybody came in and just worked the same with no bitching and
just did the work.”
(S02)
And one staff participant felt left out of the team:
“Sometimes you don’t feel part of the team.”
(S06)