View/Open - ARAN - National University of Ireland, Galway

Attribute
Care plans are negotiated.
Family involvement.
Where do staff sit to do
their writing? Are there
care plan meetings or do
staff talk to each other
about care plans? Do they
talk to the residents or the
families about the care
plans?
e.g. Staff are observed
listening to residents’
requests and meeting and
documenting these
requests. Staff are observed
encouraging residents to
talk and answer questions
about what they would like.
When family visit it is
observed that staff
communicate with them
about what the resident
may like or dislike;
negotiation and
compromises are openly
discussed.
Tick if
observed
Appendices
Notes Attribute
Values and beliefs of
staff are nonpaternalistic.
Ethos
of maintaining
dignity.
Tick if
observed
The comments made
by staff to each other
and to the resident
respect the resident.
Care is approached in
a respectful and
dignified manner.
e.g. Staff do not use
language like “will we
have a shower?” or
“let’s do the feeds” or
“who will we do
next?”. Staff engage
with the residents in
adult conversation.
Curtains drawn and
doors closed when
required. Bibs
removed after dinner.
Clothes on residents
are appropriate.
333
Notes